APPAREL/CLERK

Smith's Food & Drug Centers; Henderson (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers in Henderson, NV is seeking a front-end associate to create an outstanding customer experience through service, maintain a safe, clean environment, and support sales goals. You will assist the department manager, answer questions about products, stock and merchandise, and ensure compliance with health and safety codes while contributing to a welcoming store atmosphere.

Focus on friendly service, product knowledge, and safe operations to help customers feel valued and

Qualifications

• Must be able to meet minimum age and physical requirements.
• Second language skills (speaking, reading and/or writing) preferred.
• Basic math skills for handling transactions and daily tasks.
• Commitment to customer service and safe working practices.

Responsibilities

• Create outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals established for the department.
• Maintain a safe and clean environment to encourage customers to return.
• Adhere to all local, state and federal health and civil codes.
• Model friendly, helpful customer service and maintain department standards.

Skills

Customer service

Basic math

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Minimum 18 years of age
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.

Desired

• High school diploma or equivalent.
• Second language: speaking, reading and/or writing.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Observe scheduled shift operating hours.
• Adhere to all local, state and federal health and civil codes.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Demonstrate creative merchandising.
• Keep displays fully stocked and conditioned according to department standards.
• Be aware of arrival dates of products.
• Maintain workload to guarantee that production deadlines are met.
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
• Complete all paperwork according to company policy.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules are being followed.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.