APPAREL/CLERK

Kroger; Burlington (AL); Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

The Kroger Co. seeks a friendly, outgoing team member to deliver outstanding customer service in our department. You will help customers, maintain product knowledge, and ensure a clean, safe, and well-stocked area to drive sales.

Key duties include answering questions, merchandising displays, handling basic math for transactions, following safety and loss-prevention guidelines, and collaborating with the department manager to meet goals.

Qualificações

• Provide friendly, helpful customer service and answer questions about products sold in the department.
• Maintain knowledge of department products and respond to questions with product suggestions.
• Label, stock and inventory department merchandise.
• Follow safety procedures and report unsafe conditions.
• Complete paperwork according to company policy and assist with store operations.

Responsabilidades

• Create welcoming environment and make customers feel valued.
• Answer questions and make product suggestions to boost sales.
• Label, stock and inventory department merchandise.
• Monitor stock levels and shipment discrepancies.
• Keep displays clean, fully stocked and compliant with department standards.
• Adhere to all health, safety, and loss prevention rules.

Conhecimentos

Customer service

Product knowledge

Merchandising

Safety procedures

Cash handling

Formação

High school diploma or equivalent

Descrição da vaga

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Observe scheduled shift operating hours.
• Adhere to all local, state and federal health and civil codes.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Demonstrate creative merchandising.
• Keep displays fully stocked and conditioned according to department standards.
• Be aware of arrival dates of products.
• Maintain workload to guarantee that production deadlines are met.
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
• Complete all paperwork according to company policy.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules are being followed.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Minimum 18 years of age
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.

Desired

• High school diploma or equivalent.
• Second language: speaking, reading and/or writing.