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Job summary
A motorcycle dealership is seeking a customer service representative who will provide excellent service to customers and assist in retail sales. Responsibilities include greeting customers, handling transactions, and managing customer complaints with empathy. The ideal candidate should have skills in customer service and retail merchandising. This role may require working indoors and occasional outdoor events, with physical demands including standing and lifting merchandise. Experience with Point-of-Sale systems is preferred.
Qualifications
Ability to get along with a broad customer base.
Experience in merchandising and retail sales preferred.
Ability to quickly learn Point-of-Sale and inventory systems.
Responsibilities
Provide excellent customer service to all customers.
Greet customers immediately in a courteous and friendly manner.
Assist with retail sales of general merchandise.
Handle customer complaints showing empathy and positive attitude.
Skills
Customer service skills
Ability to multitask
Empathy
Communication skills
Education
Experience in merchandising and retail sales
Tools
Point-of-Sale systems
Computerized inventory systems
Job description
A motorcycle dealership is seeking a customer service representative who will provide excellent service to customers and assist in retail sales. Responsibilities include greeting customers, handling transactions, and managing customer complaints with empathy. The ideal candidate should have skills in customer service and retail merchandising. This role may require working indoors and occasional outdoor events, with physical demands including standing and lifting merchandise. Experience with Point-of-Sale systems is preferred.