APP Manager

Mercy Health; Springfield (MO); On-site; USD 120,000 - 150,000; Full time

Job summary

Mercy Health in Springfield is seeking an experienced Physician Assistant or Nurse Practitioner to step into a hybrid leadership role, combining hands-on patient care with oversight of a team of Advanced Practice Providers in a fast-paced urgent care environment.

The role emphasizes leading operations, mentoring providers, monitoring key metrics, and collaborating with Medical Directors to optimize staffing and workflows while remaining clinically active.

Qualifications

• Current PA or NP licensure in good standing.
• Board certification in Family Medicine or Emergency Medicine.
• Ability to treat adult and pediatric patients.
• Prior administrative and leadership experience.

Responsibilities

• Lead and supervise a team of APPs within the service line.
• Coach providers to improve clinical quality and performance.
• Monitor clinical, operational, and patient-satisfaction metrics.
• Partner with Medical Directors on staffing, workflows, and utilization.
• Oversee onboarding, training, and ongoing APP development.

Skills

Leadership

Clinical care

Team management

Mentorship

Education

PA license or NP license

Board certification in Family or EM

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

Advanced Practice Provider (APP) Manager Physician Assistant (PA) / Nurse Practitioner (NP) Clinical + Leadership Opportunity | Urgent Care Overview

We’re seeking an experienced Physician Assistant or Nurse Practitioner ready to step into a hybrid leadership role—combining hands‑on patient care with oversight of a team of Advanced Practice Providers. This is an opportunity to lead, mentor, and influence care delivery while staying clinically active in a fast‑paced urgent care environment.

What You’ll Do

Clinical (≈75%)

• Evaluate and treat patients across a wide range of acute conditions (e.g., respiratory illness, minor injuries, infections)
• Perform procedures such as suturing, splinting, and wound care
• Order and interpret diagnostics (X‑rays, EKGs, labs)
• Identify higher‑acuity cases and appropriately elevate to ER when needed
• Deliver high‑quality, patient‑centered care across all age groups

Leadership & Operations (≈25%)

• Lead and directly supervise a team of APPs within the service line
• Coach and mentor providers to improve clinical quality and performance
• Monitor key metrics (clinical, operational, patient satisfaction) and drive improvements
• Partner with Medical Directors and site leaders on staffing, workflows, and provider utilization
• Support onboarding, training, and ongoing development of APPs
• Promote a culture of collaboration, accountability, and continuous improvement

What We're Looking For

• Current licensure as a PA or NP
• Board certification in either Family Medicine or Emergency Medicine
• Ability to treat adult and pediatric patients
• Prior administrative and leadership experience

When our customers enter our award‑winning centers, they find a welcoming and comfortable environment, state‑of‑the‑art technology and caring team members that help start the healing process immediately. We offer effortless on‑demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.