APM Crew Chief

Princess Cruises; New York (NY); On-site; USD 70,000 - 110,000; Part time

Benefits offered by this job

Competitive salary package

Company-paid travel to and from the ship

Access to exclusive benefits onboard

Vibrant recreation and welfare program

Exceptional learning and development opportunities

Dynamic work environment

Job summary

A renowned cruise line is seeking an APM Crew Chief to lead teams in providing exceptional entertainment on board. This role requires at least 3 years’ experience in the theatre industry, a solid understanding of safety protocols, and excellent communication skills. Join a vibrant global team to create unforgettable guest experiences while traveling the world.

Qualifications

• Minimum of 3 years' industry experience in theatre or touring industries.
• Excellent understanding of safety and risk assessment procedures.
• Command of the English language, both verbal and written.
• Experience with theatre automation consoles highly desirable.
• Command of the English language, both verbal and written.
• Understanding of guest service and delivering outstanding service.
• Motivation to excel in all job duties and responsibilities.
• Personable communicator with outstanding social skills and a warm, friendly personality.
• Ability to continually surprise and delight guests during the cruise experience.
• Commitment to maintain courteous and professional working relationships in a diverse cultural environment.

Responsibilities

• Motivate a team to excel in their roles.
• Operate and maintain stage automation systems.
• Ensure safety of cast, company, entertainers, and guests on theatre stages.
• Coordinate crew scheduling, team building, development and training with the Senior Production Manager.

Skills

Theatre or touring industry experience

Safety and risk assessment understanding

Communication skills

Experience with theatre automation consoles

Guest service understanding

Interpersonal skills

Leadership ability

Job description

APM Crew Chief

Department: Stage Staff

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Snr Production Manager

Description

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

• Our Automation Technicians or "Crew Chiefs" are natural, hands‑on leaders who are able to motivate a team to excel in every facet of their role, able to build trust and have a highly organized and safety‑driven mindset.
• Whether it flies out, moves down, tracks on, trucks off, revolves, opens or closes, our state‑of‑the‑art stage automation systems can do it, controlled, maintained and operated by our Crew Chief.
• Responsible for the safety of cast, company, entertainers and occasionally even our Guests on our theatre stages, Crew Chiefs must be able to react fast, anticipate problems and see their resolution while leading our team of Stage Crew to produce high quality, dynamic events and entertainment.
• Maintenance of all automated stage systems, scenic elements, props and inventory requires attention to detail and a passion and understanding of theatre and entertainment industries while crew scheduling, team building, development and training all require great interpersonal skills, working closely with the Senior Production Manager to produce a solid goal‑driven team who can excel in facilitating fantastic, dynamic and cutting‑edge entertainment programs.

Skills, Knowledge & Expertise

• Applicants must have a minimum of 3 years' industry experience in theatre or touring industries.
• An excellent understanding of safety and risk assessment procedures.
• Great communication and interpersonal skills.
• Experience with theatre automation consoles highly desirable.
• Command of the English language, both verbal and written.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
• Motivation to excel in all aspects of job duties and responsibilities.
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
• Ability to continuously surprise and delight guests throughout their cruise experience.
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your comfortable double cabin - your space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well‑being and work‑life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.