API Technical Writer

Alliance of Professionals & Consultants, Inc.; Greensboro (NC); On-site; USD 73,000 - 80,000; Part time

Job summary

Alliance of Professionals & Consultants, Inc. seeks an API Technical Writer for a roughly 12-month onsite engagement in Greensboro, NC. The role focuses on producing API documentation, reference materials, and tutorials for internal and external audiences.

You will identify documentation gaps, prioritize the backlog, and work with product owners and marketing to ensure accurate, clear, and technically credible content for go-to-market efforts.

Qualifications

• Experience writing API reference docs and tutorials.
• Ability to build and prioritize a backlog of documentation.
• Collaborate with product, marketing, and solution experts.
• Strong command of formal technical English.

Responsibilities

• Own an API documentation improvement roadmap and backlog.
• Gather requirements by interviewing team experts and stakeholders.
• Create API reference docs, tutorials, onboarding guides, FAQs, and release notes.
• Produce diagrams and visual aids to clarify products and integrations.
• Coordinate with marketing to develop sales collateral aligned to go-to-market messaging.

Skills

API documentation

Technical writing

Backlog management

Stakeholder interviewing

Job description

Job Title: API Technical Writer

Type of Engagement: 12-month contract

Work Location: Onsite position in Greensboro, NC

Job Overview

We have a temporary need (approximately a 6-12 month engagement) to onboard a consultant with proven API Technical Writer experience who is fluent in formal, technical English. The primary objective is to produce high-quality API documentation that explains how our portfolio of commercial, retail and compliance work, the business processes they support, and why/how they can be used. Deliverables include reference documentation, tutorials, instructions, and adoption-focused guidance for internal and external audiences. The writer is expected to independently identify, build, and continuously prioritize a backlog of documentation and text improvements across the API portfolios, proactively addressing gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability, and drive updates through to publication. The API Technical Writer will work closely with internal product experts (e.g., service owners, developers and solution experts) to learn and validate technical details, workflows, and documentation requirements. The API Technical Writer will also partner closely with marketing copywriters to develop technically focused sales collateral (e.g., solution briefs and web-ready copy), ensuring messaging is accurate, technically credible, aligned with go-to-market positioning, and clear for the intended audience.

Essential Job Responsibilities

Own an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles). Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audiences to ensure understanding. Create and maintain API reference documentation (endpoints, functions, parameters, sample code, error messages) and explain how APIs interact with applications and business processes, including recommended usage patterns. Develop tutorials and adoption assets across formats (documents, eLearning, video scripts/storyboards) and produce business cases/use-case narratives showing effective API usage and value. Write and maintain general developer-portal content beyond API reference docs e.g., Getting Started/onboarding guides, authentication and credential setup, FAQs/troubleshooting, release notes/updates etc. Produce or coordinate diagrams and other visual aids (directly or with designers) to clarify products, processes, and integrations. Partner with solution experts to validate technical accuracy and collaborate with marketing teams to create technically credible sales collateral aligned to go-to-market messaging and ongoing initiatives.

A reasonable estimate of the pay range for this role is $53.00 - $58.00 per hour.

Job Requisition # 40362 #LI-DK1

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All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.