API Technical Writer

ZipStaff Inc.; Greensboro (NC); On-site; USD 70,000 - 100,000; Part time

Job summary

ZipStaff is seeking an experienced API Technical Writer to own and improve API documentation across portfolios. You will work with product experts, developers, and solution specialists to ensure accuracy and clarity, while partnering with marketing to create sales collateral.

You will independently manage a documentation backlog, address gaps, and drive content from identification to publication, ensuring consistent messaging and high usability across all published content.

Qualifications

• 5+ years of professional technical writing experience with a focus on API documentation.
• Ability to independently manage a documentation backlog and drive content from ID to publication.
• Strong collaboration with developers, service owners, and subject matter experts.

Responsibilities

• Own and continuously improve API documentation across portfolios.
• Address gaps, inconsistencies, and outdated content for clarity and usability.
• Drive documentation updates through to publication with stakeholders.
• Learn technical details from product experts to validate accuracy and requirements.
• Collaborate with marketing to develop technically focused sales collateral.
• Ensure messaging is accurate, go-to-market aligned, and audience-appropriate.
• Maintain high standards of technical accuracy and usability across content.

Skills

API documentation

Backlog management

Technical writing

Cross-functional collaboration

Job description

Job Title: API Technical Writer

Location: Greensboro, NC (On-site)

Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)

About the Opportunity

ZipStaff is seeking an experienced API Technical Writer to support API documentation and technical content for a global commercial vehicles and industrial technology organization.

In this role, you will independently own and continuously improve documentation across API portfolios, proactively identify gaps and inconsistencies, and drive content through to publication. You will collaborate closely with product experts, developers, and solution specialists, while also partnering with marketing to produce accurate, technically credible sales collateral.

What You’ll Do:

• Independently identify, build, and continuously prioritize a backlog of documentation and text improvements across API portfolios.
• Proactively address gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability.
• Drive documentation updates through to publication.
• Work closely with internal product experts (service owners, developers, and solution experts) to learn and validate technical details, workflows, and documentation requirements.
• Partner with marketing copywriters to develop technically focused sales collateral (e.g., solution briefs and web-ready copy)
• Ensure messaging is accurate, technically credible, aligned with go-to-market positioning, and clear for the intended audience.
• Maintain high standards of technical accuracy and usability across all published content.

Required Qualifications:

• 5+ years of professional technical writing experience, with significant focus on API documentation.
• Proven ability to independently manage a documentation backlog and drive content from identification through publication.
• Strong experience working directly with developers, service owners, and technical subject matter experts to validate accuracy.
• Excellent ability to improve clarity, structure, and usability of complex technical content.
• Experience producing or contributing to technical sales collateral (solution briefs, web copy, or similar).
• Strong written communication skills with attention to accuracy, consistency, and audience appropriateness.
• Ability to work on-site in Greensboro, NC.
• Must be legally authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

• Experience documenting APIs in enterprise or industrial/technology environments.
• Familiarity with API documentation standards, developer portals, or related tooling.
• Prior collaboration with marketing or product marketing teams on technical go-to-market content.

About ZipStaff

ZipStaff partners with leading organizations to connect skilled technology and content professionals with high-impact contract opportunities. We focus on quality matches and long-term success.