API Analyst - SARA Plus

DSI Systems; West Des Moines (IA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

401k with employer matching

Paid vacation

Job summary

DSI Systems is seeking an API Analyst to design, implement, test, document, and maintain APIs enabling seamless integration across internal and external systems. You will bridge business stakeholders, developers, product teams, and partners to ensure API solutions meet security and technical specs.

The ideal candidate understands RESTful APIs and JSON, with a knack for solving complex integration challenges and improving developer experience. Excellent communication is essential.

Qualifications

• Bachelor’s degree in computer science, information systems, software engineering, or related field.
• 2–5 years of experience with APIs, software integrations, or technical business analysis.
• Strong understanding of RESTful APIs and JSON.
• Ability to translate technical concepts into business-friendly language.
• Excellent written and verbal communication skills.
• Basic understanding of SQL and relational databases.
• Strong analytical and problem-solving skills.

Responsibilities

• Analyze requirements to define API integration solutions.
• Collaborate with product managers, developers, QA, and stakeholders to gather API requirements.
• Document API specifications, workflows, requests/responses, and technical requirements.
• Assist with API design reviews to ensure scalability, performance, security, and maintainability.
• Test APIs using Postman, Swagger, or similar tools.
• Support third-party integrations with technical guidance and troubleshooting.

Skills

RESTful APIs

JSON

GraphQL

Communication skills

SQL basics

Education

Bachelor's degree in CS/IS/SE

Tools

Postman

Swagger/OpenAPI

Azure

AWS

GCP

API gateways

Job description

Are you a team player with strong troubleshooting skills looking to contribute to a growing organization?

The API Analyst is responsible for supporting the design, implementation, testing, documentation, and maintenance of Application Programming Interfaces (APIs) that enable seamless integration between internal and external systems. This role serves as the bridge between business stakeholders, software developers, product teams, and third-party partners to ensure API solutions meet business requirements, security standards, and technical specifications.

The ideal candidate has strong analytical skills, understands RESTful API’s and web services, and enjoys solving technical integration, challenges while improving the overall customer and developer experience.

About SARA Plus

SARA Plus is an order entry software designed to help dealers such as AT&T and Direct TV manage their business more effectively. It is used to track inventory, place orders and provide analytical data. It provides a single interface that is streamlined to manage all customer orders.

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Loging & Institutions, Multi Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Key Responsibilities

• Analyze business and technical requirements to define API integration solutions
• Collaborate with Product Managers, Software Developers, QA Engineers, and business stakeholders to gather API requirements
• Document API specifications, workflows, request/response models, and technical requirements
• Assist with API design reviews to ensure scalability, performance, security, and maintainability
• Test APIs using tools such as Postman, Swagger, or similar platforms
• Support third party integrations by providing technical guidance and troubleshooting assistance
• Work with QA teams to validate API functionality during software releases
• Assist in identifying opportunities to improve API standards, governance, and development processes
• Ensure APIs comply with company security, authentication, and data privacy standards

Required Qualifications

• Bachelor’s degree in computer science, Information Systems, Software Engineering, or related field
• 2 to 5 years of experience working with APIs, software integrations, or technical business analysis
• Strong understanding of RESTful APIs and JSON
• Ability to translate technical concepts into business-friendly language
• Excellent written and verbal communication skills
• Basic understanding of SQL and relational databases
• Strong analytical and problem-solving skills

Experience

• Experience with GraphQL APIs
• Familiarity with API gateways and integration platforms
• Experience working in Azure, AWS, or Google Cloud microservices architecture

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training and career development opportunities
• Growth opportunities within a fast-growing company