Future Opening: Customer Service Representative

ServiceMaster Clean of Fraser Valley; Hillsboro (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

ServiceMaster Clean of Fraser Valley is seeking a Customer Service Representative in Hillsboro. This role requires a friendly and organized individual to assist customers and team members while managing various administrative tasks. Ideal candidates will enjoy talking to people, building relationships, and providing solutions. This position offers a dynamic environment with opportunities for overtime and advancement, alongside a company culture that values caregiver qualities.

Benefits

Health Insurance (including eye & dental)

Bonus opportunities

Paid Time Off

Opportunity for Advancement

Great Company Culture

Qualifications

• Must have a friendly and welcoming personality.
• Organized individual who enjoys a fast-paced environment.
• Ability to review data and think through missing information.

Responsibilities

• Field calls/emails from customers and partners.
• Intake, dispatch, and follow-up of jobs/claims.
• Perform office administrative operations.

Skills

Friendly personality

Problem-solving skills

Organizational skills

Communication

Attention to detail

Education

High School Diploma or equivalent

Job description

Customer Service Representative Hillsboro

Future Opening: Customer Service Representative

Customer Service Representative - CSR

Full Job Description

Position: Help our customers and team members in any way needed, with a welcoming and friendly attitude.
This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs.

What does a CSR with Paul Davis do?

• Stays in constant contact with customers, industry partners, and team members
• Field calls/emails from customers, partners, and team members
• Intake, dispatch and follow-up of jobs/claims
• Collects required documentation for all jobs/claims
• Problem solves and helps people find solutions
• Performs office administrative operations
• Other tasks and projects as assigned

Why Our Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join Our Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider but to restore communities.

Skills Desired of Team Member:

• A friendly and welcoming personality is a must!
• Organized, detailed administrative coordinator who likes a fast-paced environment
• Loves talking to people and building relationships
• Likes to problem-solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Enjoys taking care of others
• High School Diploma or equivalent
• Professional appearance and courteous manner
• Starting pay based on experience

Compensation: $14.00 - $17.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

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First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to get text messages for this job from Paul Davis Restoration of Southeast St. Louis, MO.

Have you worked with a high performing team before? *

Are you comfortable with computers, email, using the internet, and learning new computer programs? *

How many years of Customer Service experience do you have? *

Do you have reliable transportation to and from work? *

I was referred to this position by a current employee

Who referred you?

Some Potential Benefits Include: Health Insurance (including eye & dental), bonus opportunities

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

5 days of paid time off each year.Paid holidays

Opportunity for Advancement

Great Company Culture

Quarterly employee parties, employee engagement activities throughout the month, opportunities to win awards such as gift cards, lottery tickets, t shirts and time off

In my job, I find stability, flexibility, personal development, and fulfillment. I have recommended Paul Davis as a place to work and will continue. Because the nature of our business is helping people, I find a trend of people who care a lot about their work, both at a franchise level and the corporate level.