Apartment Technician- Port Charlotte, FL

Massey Services, Inc.; Port Charlotte (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid life insurance

401(k) with company match

Tuition reimbursement

Job summary

Massey Services is seeking a customer-focused team member to manage the overall customer experience and ensure satisfaction across residential and commercial services. The role requires strong verbal and written communication and the ability to complete required paperwork accurately and on time.

You will assess customer needs and propose customized service plans for pest prevention, termite protection, and landscape services, in a fast-paced environment with growth opportunities and

Qualifications

• Strong verbal and written communication skills.
• Ability to provide accurate and timely paperwork.
• Customer-focused approach in a fast-paced environment.

Responsibilities

• Oversee the overall customer experience and satisfaction.
• Communicate effectively with customers and team members.
• Assess needs and recommend customized service plans.
• Ensure required paperwork is completed accurately and on time.

Skills

Strong communication

Customer service

Fast-paced

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Compensation Plan:

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary:

Ideal candidate will possess a “can do” attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: “Total Customer Satisfaction”.

Requirements:

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Service is an Equal Opportunity and Drug Free Workplace. Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.