Apartment Technician

Massey Services, Inc.; Fayetteville (AR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Vacation

Short & Long Term Disability

401(k)

Tuition Reimbursement

Job summary

Massey Services, a leading pest prevention and landscape services provider, seeks a Customer Service Associate to manage the customer experience and ensure precise paperwork in a fast-paced setting. The role emphasizes clear verbal and written communication and a strong service mindset.

Ideal candidates will have a high school diploma or GED, a valid driver’s license, and the ability to complete background checks.

Qualifications

• Strong verbal and written communication skills.
• Experience in customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Own the customer experience and ensure accurate & timely paperwork.
• Propose service plans that meet customer needs and expectations.

Skills

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Compensation $17-$19

Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism.

Compensation Plan:

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary: Ideal candidate will possess a “can do” attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: “Total Customer Satisfaction”

Requirements:

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Service is an Equal Opportunity and Drug Free Workplace Based In Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.