Apartment Manager

Campus Apartments; Tucson (AZ); On-site; USD 52,000 - 72,000; Full time

Job summary

Campus Apartments is seeking an Experienced Apartment Manager to oversee all activities at the property, drive occupancy, manage operating budgets, and lead on-site staff. The role requires coordinating with contracted services, ensuring compliance with laws, and delivering exceptional resident service.

You will review financials, implement retention programs, and communicate with owners and supervisors. A Bachelor’s degree and 3+ years of supervisory experience in property management are

Qualifications

• Bachelor’s degree plus three or more years of supervisory experience in property or housing management, or an equivalent combination of related education and experience
• Accredited Residential Manager (IRMA) or CAM or willingness to obtain within one year of hire
• Real estate license is desirable
• Valid driver’s license and current automobile insurance
• Computer skills and math ability; accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is required
• Ability to follow through with all necessary paperwork and ensure deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally in a fast-paced environment
• Strong skills in managing and motivating people

Responsibilities

• Manage all actions that involve and/or influence the property
• Review occupancy reports to ensure compliance with applicable laws, rules and regulations
• Conduct surveys of local rental rates and participate in establishing rental rates
• Conduct analyses of operating expenses
• Create and implement a management plan including an operating and capital budget
• Study housing demands and recommend policies and physical changes to remain competitive
• Implement resident retention programs
• Direct the administrative activities of office staff
• Establish performance goals for on-site staff and direct staff toward completion
• Coordinate and supervise activities of all contracted services
• Physically inspect the property daily or assign qualified personnel to perform the task in absence
• Prepare and review all periodic reporting, routine or unscheduled
• Keep supervisors, clients and owners advised of significant operating problems and deviations from the management plan
• Report accidents, environmental issues and possible legal problems immediately
• Assume accountability to the owners, clients and regulatory agencies that govern the property
• Provide first-class customer service to residents
• Select, train, motivate, coach, counsel and discipline on-site personnel
• Recommend personnel hires, transfers, promotions, terminations and applicable compensation
• Complete annual employee performance evaluations
• Provide leadership, supervision and support for resident/community directors and student resident/community advisors
• Establish effective working relationships with safety and health officials
• Actively network in local professional and civic organizations, as well as with local higher education officials
• Manage the property’s public relations
• Exercise effective risk management; identify and correct potential liability issues, minimize exposure and losses
• Investigate resident disturbances, violations and/or complaints; resolve problems in accordance with established laws and regulations
• Manage resident issues involving mediation and adjudication
• Manage evictions and resident unit transfers as needed
• Participate in due diligence if the property is acquired or sold

Skills

Leadership

Customer service

Communication

Team motivation

Typing & records

Microsoft Word/Excel/Outlook

Entrata knowledge

Education

Bachelor’s degree + 3+ years supervisory experience

Accredited Residential Manager OR CAM OR willingness to obtain within 1 year

Real estate license desirable

Tools

Entrata

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

Excellent opportunity for experienced Apartment Manager!

The Campus team is filled with passionate and enthusiastic people. Since 1958, we have been singularly focused on providing superb housing for college students across the country. Our team is the reason for our success and for our ability to grow over the long term.

If you love to have fun at work, work hard, and think outside the box, we’ve got a place for you on our team. Campus Apartments offers growth opportunities, diversity, stability, job training and a supportive culture. Consider joining our team and changing the way you think about work!

Responsibilities

• Manage all actions that involve and/or influence the property
• Review occupancy reports to ensure compliance with applicable laws, rules and regulations
• Conduct surveys of local rental rates and participate in establishing rental rates
• Conduct analyses of operating expenses
• Create and implement a management plan including an operating and capital budget
• Study housing demands and recommend policies and physical changes to remain competitive
• Implement resident retention programs
• Direct the administrative activities of office staff
• Establish performance goals for on-site staff and direct staff toward completion
• Coordinate and supervise activities of all contracted services
• Physically inspect the property daily or assign qualified personnel to perform the task in absence
• Prepare and review all periodic reporting, routine or unscheduled
• Keep supervisors, clients and owners advised of significant operating problems and deviations from the management plan
• Report accidents, environmental issues and possible legal problems immediately
• Assume accountability to the owners, clients and regulatory agencies that govern the property
• Provide first-class customer service to residents
• Select, train, motivate, coach, counsel and discipline on-site personnel
• Recommend personnel hires, transfers, promotions, terminations and applicable compensation
• Complete annual employee performance evaluations
• Provide leadership, supervision and support for resident/community directors and student resident/community advisors
• Establish effective working relationships with safety and health officials
• Actively network in local professional and civic organizations, as well as with local higher education officials
• Manage the property’s public relations
• Exercise effective risk management; identify and correct potential liability issues, minimize exposure and losses
• Investigate resident disturbances, violations and/or complaints; resolve problems in accordance with established laws and regulations
• Manage resident issues involving mediation and adjudication
• Manage evictions and resident unit transfers as needed
• Participate in due diligence if the property is acquired or sold

Qualifications

• Bachelor’s degree plus three or more years of supervisory experience in property or housing management, or an equivalent combination of related education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) or willingness to obtain within one year of hire
• Real estate license is desirable
• Valid driver’s license and current automobile insurance
• Computer skills and math ability; accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is required
• Ability to follow through with all necessary paperwork and ensure deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally in a fast-paced environment
• Strong skills in managing and motivating people