Apartment Maintenance Technician - Bay Club

AIR Communities; Jacksonville (FL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

50% rent discount

Career growth opportunities

Paid time off

401(k) with match

Tuition assistance

Job summary

AIR Communities is hiring a Maintenance Technician to work onsite at our Jacksonville, FL apartment community. You will use our technology-enabled maintenance system to service residents and turn units for new move-ins, ensuring homes are safe and welcoming.

We offer a competitive hourly rate, up to $24/hour, with monthly bonuses for customer service and a 50% rent discount. Opportunities for growth and professional development are included as part of AIR’s commitment to its teammates.

Qualifications

• At least 2 years of maintenance experience in facilities or building environments.
• Proficient in at least two technical trades (plumbing, electrical, HVAC, appliances).
• Ability to work a flexible schedule including evenings, weekends, and on-call shifts.
• Reliable transportation for after-hours emergencies and on-call duties.
• Read, write and speak English; physical ability to move heavy equipment.

Responsibilities

• Provide excellent service to residents and assist team members.
• Complete basic apartment turns to prep for next move-in experience.
• Troubleshoot and repair plumbing, electrical components, HVAC, and appliances.
• May train other Maintenance Technicians and support vendor quality.
• Assist with move-in/move-out inspections as needed.
• Responsibilities vary with team needs, equipment, and seasonal demands.

Skills

Maintenance experience

Technical trades

On-call readiness

Team collaboration

Job description

Company Description

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring a Maintenance Technician to work onsite at our apartment community in Jacksonville, FL.

AIR Communities uses industry leading technology for a modern approach to maintenance so our Maintenance Technicians can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges.

What We Offer

AIR offers attractive compensation packages that reward hard work and excellent customer service including:

• Expected hourly rate of between $22.00 - $24.00 per hour.
• Monthly Customer Service Satisfaction Bonuses. Technicians who excel at consistently providing positive resident experiences can earn up to $250 per month.
• 50% Rent Discount available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
• Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what’s next.
• Additional Benefits listed below.

How We Support You

• Innovative technology helping you prioritize tasks and assist residents efficiently
• Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community)
• Supportive leadership and teammates
• Ascend: AIR’s newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals.

What You Will Do

• Provide excellent service to residents and assistance to team members.
• Follow AIR’s process for completion of basic apartment turns to make the apartment ready for the next resident’s perfect move-in experience
• With general direction, complete resident requested repairs and routine maintenance (i.e. troubleshoot and repair/replace plumbing, basic electrical components, HVAC equipment, and appliances, etc.)
• May provide functional/technical direction and training to other Maintenance Technicians and support the development of technical skills.
• May assist with managing vendor quality and may perform move-in/move-out inspections.
• Responsibilities vary based on team member skillset and community needs, mechanical systems, and season.

Qualifications

Who You Are

• Detail-oriented problem solver that takes pride in fixing things right the first time
• Dedicated to customer satisfaction in each interaction
• Eager to use technology to assist as many residents as possible each day
• Demonstrates a strong work ethic and thrives in a fast-paced environment
• A reliable team player who contributes to their team’s success

What You Have

• At least 2 years of maintenance experience, preferably in some form of facilities or building environment
• Proficient skills in at least two technical trades (plumbing, electrical, appliance repair, HVAC, carpentry, etc.)
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• A reliable mode of transportation to respond to emergency service requests while on-call after hours.
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Benefits

Additional Information

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.