Apartment Maintenance Technician - 27 Seventy Five

UDR; Costa Mesa (CA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental and vision

401(k) with company match

Vacation and personal days

Tuition reimbursement

Job summary

UDR, Inc. seeks a Maintenance Technician to join our team at 27 Seventy Five Mesa Verde in Costa Mesa, CA. You will perform maintenance and repairs across buildings and units, ensuring readiness for occupancy and high resident satisfaction.

Responsibilities include addressing resident requests, maintaining tools, assisting with vendor coordination, and supporting on-call rotations. A strong maintenance background and customer service mindset are essential.

Qualifications

• Maintenance experience in multi-family, hospitality, or similar industry.
• Competency in residential plumbing, electrical, appliance repair, painting, and drywall.
• Knowledge of HVAC and carpentry a plus.
• Customer service experience.
• Proficient with computers and smartphones.
• Valid driver’s license and rotating on-call responsibility.

Responsibilities

• Maintain appearance and cleanliness of community and common areas.
• Respond to resident requests and restore service within standards.
• Ensure apartments are ready for occupancy (electrical, HVAC, plumbing, carpentry, etc.).
• Maintain and inventory tools and equipment; assist in stocking.
• Assist with vendor management and ordering supplies within budget.

Skills

Maintenance experience

Customer service

Tech savvy

Driver's license

Plumbing

Electrical

Appliance repair

Painting

Drywall

Education

High school or equivalent

EPA Type II/Universal certification

Job description

UDR, Inc. and its affiliated companies are seeking a Maintenance Technician to join our team at 27 Seventy Five Mesa Verde, our exclusive apartment community (964 homes) located in Costa Mesa, CA.

Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?

As a Maintenance Technician, every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention.

Essential Functions

• Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units interior, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
• Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
• Ensure that apartments are ready for occupancy by performing electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning, painting, patching, texturing, basic apartment cleaning and other miscellaneous equipment maintenance and repairs.
• Maintain tools and equipment and ensure that they are in proper working order, request replacements as necessary, and assist in stocking inventory.
• Assist Maintenance Manager with vendor management and ordering supplies/equipment to maintain appropriate levels of inventory within budget guidelines.
• Foster an on-going positive relationship with residents confirming their expectations are being fulfilled.
• Identify, communicate, and implement opportunities to improve resident happiness and service.
• Assist in training and mentoring of new Maintenance Technicians and/or Apprentices.
• Provide superior customer service to internal and external customers.
• After hours on-call rotation is required.
• Perform other duties as assigned or as necessary.

Experience, Knowledge And Skills

• Maintenance experience in the multi-family, hospitality, or similar industry
• Competency in residential plumbing, electrical, appliance repair, painting, and drywall
• Knowledge of and experience in HVAC and carpentry a plus
• Customer service experience
• Proficient in the use of modern technology, especially computers and smartphones
• Valid driver’s license and rotating on-call responsibility required

Education

• High school or equivalent preferred
• EPA Type II or Universal certification preferred

Career Development And Advancement

We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.

Exceptional Benefits

We offer a comprehensive benefit package, Company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, annual President's Club, honoring our associates for their exceptional customer service and operational excellence.

Benefits Offered

• Medical, Dental, Vision Plans
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Lifestyle Spending Account
• Supplemental Term Life Insurance
• Voluntary Cancer Insurance
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match

Hourly Range

• $24 - $26/hr., depends on experience

About UDR, Inc.

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

UDR Inc. is an Equal Employment Opportunity Employer.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.