Apartment Maintenance Tech (temporary)

Pilot Ventures LLC; Seattle (WA); On-site; USD 32,000 - 40,000; Full time

Job summary

Pilot Property Management is seeking a Maintenance Technician for a full-time, temporary role serving the Seattle area. The position covers a portfolio of properties and requires field work, daily site visits, and coordination with residents and management to resolve issues promptly.

Candidates should have 2+ years of maintenance experience, strong English communication, and a valid WA license. The role includes on-site work, daily travel, and an after-hours on-call rotation through April 2027.

Qualifications

• 2+ years general maintenance and repair experience.
• Valid Washington state driver’s license and insurable driving record
• Pass criminal and driving background checks
• Excellent written and verbal English communication
• High School diploma or GED or higher education encouraged

Responsibilities

• Perform general maintenance and repair tasks (light carpentry, drywall repair, painting, caulking, fixture replacement, minor repairs, appliance troubleshooting).
• Prioritize, schedule, and complete maintenance work orders based on urgency, safety, and resident impact.
• Communicate professionally with residents to coordinate service appointments and provide updates.
• Ensure work is completed safely, efficiently, cost-effectively, and compliant with codes and standards.
• Plan and execute apartment turnovers to minimize vacancy time and ensure units are rent-ready.
• Conduct regular property inspections and identify maintenance issues, safety hazards, and preventative maintenance opportunities.
• Escalate work requiring licensed or specialized trades when appropriate and assist with coordination.
• Maintain accurate documentation (work orders, photos, receipts, invoices, expenses).
• Report safety concerns, property damage, or operational risks promptly.
• Collaborate with property management and facilities teams to meet needs.
• Uphold company values and provide high level of customer service.
• Follow industry best practices and company procedures.

Skills

Maintenance experience

Customer service

Property management

English communication

Attention to detail

Self-motivated

Coachable

Calm under pressure

Policy adherence

HS diploma or GED

Tools use

Education

HS diploma or GED

Job description

Pilot Property Management is a Seattle-area company specializing in multifamily real estate. As we continue to grow our portfolio of 1000+ units, we are strengthening our facilities operations to ensure consistent service, quality, safety, and operational efficiency across all properties. This is a full-time, temporary position expected to last from November 2026 to April 2027.

Unresolved maintenance items are among the top reasons people leave an apartment. The ability of our team to quickly respond to and resolve issues is a key part of our business. While Maintenance Techs may complete some projects independently, we work as a team and the role requires professionalism and a customer service mindset.

SKILLS / QUALIFICATIONS / QUALITIES

• 2+ years general maintenance and repair experience, or related experience
• Prior customer service or property management experience preferred
• Great written and verbal English communication skills
• Attention to detail and pride in a job well done
• Self-motivated, with the ability to work independently and manage time effectively
• Coachable, receptive to feedback, and willing to follow direction
• Calm under pressure and able to maintain professionalism in intense or urgent situations
• Commitment to company policies, best practices, and service standards
• Adherence to Federal, State, and local fair housing laws
• High School diploma or GED required, higher education encouraged
• Furnishment and use of employee-owned tools

LICENSING, DRIVING, & BACKGROUND REQUIREMENTS

• Valid Washington state driver’s license and insurable driving record (no DUIs) - candidates with an out-of-state driver license have 30 days from hire to obtain a valid WA license
• Comfortable navigating urban environments - this role requires daily travel between sites
• Reliable personal transportation required
• Must be able to pass criminal and driving background checks

PHYSICAL REQUIREMENTS

This role involves regular physical work, including frequent walking, kneeling, standing, bending, stooping, reaching,lifting upto 50lbsindependently, and climbing stairs and ladders. The position also requiresoperatinga large variety of tools and equipment, both indoors andoutdoorsin varied weather conditions.Adherence to company health and safety policies is required at all times.

DUTIES / RESPONSIBILITIES

The following describes the general nature and level of the work performed by the individual and is not intended to be all-inclusive. Itrepresentsessential elements and criteria necessary to successfully perform the job. It isgenerally agreedthat other duties may be assigned.

• Perform a wide range of general maintenance and repair tasks (lightcarpentry, drywallrepair, painting, caulking, fixture replacement, minor repairs, andappliance troubleshooting).
• Prioritize, schedule, and completemaintenancework orders based on urgency, safety concerns, and resident impact.
• Communicate professionally and courteously with residents to coordinate service appointments and provide status updates.
• Ensure all work is completed safely, efficiently, cost-effectively, and in compliance with applicable codes, regulations, and company standards.
• Plan and execute apartment unit turnovers to minimize vacancy time and ensure units arerent-ready.
• Conduct regular property inspections and proactivelyidentifymaintenance issues, safety hazards, and opportunities for preventative maintenance.
• Escalate work requiring licensed or specialized trade professionals whenappropriateandassistwith coordination as needed.
• Maintainaccurateandtimelydocumentation, including work orders, photos, receipts, invoices, and expense reports.
• Report, document, and communicate safety concerns, property damage, or operational risks promptly to supervisors or property management.
• Collaborate closely with the property management and facilities teams to ensure the physical condition and operational needs of each property are met.
• Uphold company values and providea high levelof customer service to residents, vendors, clients, and team members.
• Follow industry best practices and company procedures formaintenanceoperations, safety, and resident interaction.

COMPENSATION & BENEFITS

• Wage: $23 - $29/hour
• 100% company-paid comprehensive health insurance (medical, vision, and dental)
• Company-paid Long Term Disability and Group Life Insurance
• 401(k) Retirement Savings Plan withcompany match
• Mileage reimbursement for business travel
• PTO benefit + paid company holidays

ADDITIONAL INFORMATION

• Location: this is an in-person role, covering a portfolio of propertieslocatedacross the greater Seattle metro area (generally fromEverett to Tacoma). Team meetings and office-based tasks occur at our Seattle office.
• Work Environment:thisrole ispredominantly performedin the field at managed properties. Typical time allocation is approximately: 75-80% active maintenance work onsite, 10-15% travel between locations, and 10-15% office or admin (subject to change).
• Travel:Daily car travel between locations isrequired. Techs must have a reliable personal vehicle, maintain appropriate insurance coverage, and uphold an insurable driving record.
• Schedule:thisis a full-time40 hours/week position, Monday - Fridayapproximately 8:00am– 5:00pm. Hours may vary slightly depending on workload, resident needs, and assigned tasks.
• On-Call Expectation:thisroleparticipatesin an after-hours on-call rotation to respond to urgent or emergency maintenance issues.Technicians are required to be available during on-call weeks to receive phone calls and coordinate service for emergencies.
• Duration: this is a seasonal, temporary role expected to run through the end of April.Based on the company’s staffing needs and the employee’s performance, this position may be extended ortransitioninto a regular (non‑temporary) role.

Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.