Apartment Maintenance Service Technician (M3)

Southern Management Co.; Hillcrest Heights (MD); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company paid Life/AD&D Insurance

401(k) with Company contributions

Paid holidays and PTO

Continuing Education

Job summary

Southern Management Co. in Hillcrest Heights, MD seeks an Apartment Maintenance Service Technician (M3) for a full-time role. You will diagnose problems, perform repairs across HVAC, electrical, plumbing, carpentry, drywall, masonry and appliances to keep the community assets in top condition.

You will follow safety standards, maintain accurate records, manage tools, participate in on-call rotations and contribute to resident satisfaction through proactive service.

Qualifications

• Three years of experience in maintenance related field(s).
• Successful completion of Basic Electric class offered at SMC internal training facility.
• Successful completion of all other basic maintenance classes offered internally and all on-the-job training within one year of hire date.

Responsibilities

• Diagnose problems and perform repairs across HVAC, electrical, plumbing, carpentry and related trades.
• Address service requests, document work orders, and maintain logs.
• Perform preventive maintenance and inspections.
• Participate in on-call rotation as scheduled.
• Maintain tool inventory and ensure safety standards.
• Address emergency maintenance as needed.
• Contribute to community engagement and quality control.

Skills

Written and verbal communication

Record-keeping

Follow directions

Technology proficiency

Occupational safety

Safety consciousness

Mathematical & measurement skills

Lifting ability

Boiler room knowledge

Electrical work capability

Plumbing repair

Drywall & tiling

Carpentry & woodwork

Ceramic/drywall tasks

Education

Basic Electric class

Maintenance training modules

Job description

Apartment Maintenance Service Technician (M3)

#8617

Hillcrest Hgts, Maryland, United States

Date Opened:

Aug 21, 2026

Position Type:

Regular Full Time

What we are looking for:

We're seeking a Service Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meet both the company standards and applicable laws. As technician, you'll be diagnosing problems and making repairs. You will provide hands on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances.

WHAT WE EXPECT FROM YOU:

• Address, follow up and document service requests


• Maintain an inventory of adequate supplies


• Diagnose HVAC problems and repair or replace components, as needed


• Perform preventive maintenance on fan coil and convector HVAC units


• Complete additional preventive maintenance inspections as scheduled


• Participate in on-call rotation as scheduled


• Make repairs to grounds and drainage


• Ensure all work and documentation comply with internal quality control standards


• Maintain personal supply of tools as designated by SMC's Tool Checklist


• Address emergency maintenance as needed


• Perform other duties as assigned by manager or supervisor


• Contribute to community and company engagement efforts

JOB KNOWLEDGE & SKILLS:

• Strong written and verbal communication skills


• Ability to keep neat and accurate records


• Capacity to understand and follow directions


• Competence with technology


• Knowledge of current occupational hazards


• Safety consciousness


• Understanding of basic mathematical and measurement principles


• Ability to lift 80 pounds to the shoulder and carry


• Working knowledge of boiler room components


• Ability to effectively and efficiently complete the following functions:


• Electrical
  
  
  
  • Safely complete work on 277 Volts -- 200 Amps not connected to a main bus
  
  
  
  


• Plumbing
  
  
  
  • Unclog drains of all types
  
  
  • Repair and replace all plumbing and trim fixtures and their components
  
  
  • Repair and replace drain, waste, and vent piping of all material
  
  
  • Repair and replace electric water heaters and gas waters heater up to 199,999 BTU
  
  
  • Repair and replace domestic water pipes up to three inches, including valves
  
  
  
  


• Repair and replace wood cabinets, counter tops and vanities


• Caulk doors, windows and floors


• Repair and replace interior and exterior doors, and hardware


• Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers


• Install thresholds


• Repair and replace floor tile, sheet vinyl and wood floors


• Repair and replace wooden trim and vinyl cove base, chair Rail, quarter round and crown molding


• Repair and replace underlayment and sub-floor


• Repair and replace wood framing members


• Ceramic/Drywall
  
  
  
  • Remove and replace grout and caulking
  
  
  • Repair and replace ceramic tiles on walls and floors
  
  
  • Repair and replace drywall
  
  
  • Install bathroom fixtures
  
  
  • Properly address moisture-damaged materials
  
  
  
  

What's required from you:

• Three years of experience in maintenance related field(s)


• Successful completion of Basic Electric class offered at SMC internal training facility


• Successful completion off all other basic maintenance classes offered internally and all on-the-job training within one year of hire date

Pay Rate:

$18.35 - $25.38

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost


• Company paid Group Term Life and AD&D Insurances


• Traditional and ROTH 401(k) with Company contribution


• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty


• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Career Services Center by email at [e-mail] or by phone at 301.623.0100.

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