Apartment Maintenance Service Technician (M2/M3)

Southern Management Co.; Baltimore, Northern (MD, KY); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Company paid Life and AD&D Insurance

401(k) with Company contribution

Paid holidays and PTO

Continuing Education

50% discount live-on apartment

Job summary

Southern Management Co. is seeking an Apartment Maintenance Service Technician (M2/M3) in Maryland to support property operations.

The role requires diagnosing and repairing HVAC, electrical, plumbing, carpentry and drywall, with duties including on-call rotations and ensuring resident satisfaction through strong communication. The technician will follow safety standards, maintain tools, and document work orders while contributing to community engagement and quality control.

Qualifications

• Three years of experience in maintenance related field(s).
• Completion of Basic Electric class offered at SMC internal training facility.
• Completion of all other basic maintenance classes offered internally and on-the-job training within one year of hire date.

Responsibilities

• Diagnose problems and make repairs in HVAC, electrical, plumbing, carpentry, drywall, and related areas.
• Address, follow up and document service requests.
• Maintain an inventory of adequate supplies.
• Perform preventive maintenance on fan coil and convector HVAC units.
• Participate in on-call rotation as scheduled.
• Make repairs to grounds and drainage.
• Ensure all work and documentation comply with internal quality control standards.
• Maintain personal tool supply as designated by SMC's Tool Checklist.
• Address emergency maintenance as needed.
• Perform other duties as assigned by manager or supervisor.
• Contribute to community and company engagement efforts.

Skills

HVAC

Electrical

Plumbing

Carpentry

Customer service

Safety awareness

Record keeping

Tools

SMC Tool Checklist

Job description

Apartment Maintenance Service Technician (M2/M3)

#8671

Date Opened:

Sep 02, 2026

Position Type:

Regular Full Time

What we are looking for:

Support property operations through a rotating on-call schedule every four weeks, including weekends. The ideal candidate will have experience with basic maintenance repairs (plumbing, electrical, and drywall) and a strong commitment to resident satisfaction through excellent communication and customer service. Opportunity for a 50% discount live-on apartment.

WHAT WE ARE LOOKING FOR:

We're seeking a Service Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meet both the company standards and applicable laws. As technician, you'll be diagnosing problems and making repairs. You will provide hands on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, Masonry and appliances.

WHAT WE EXPECT FROM YOU:

• Address, follow up and document service requests
• Maintain an inventory of adequate supplies
• Perform preventive maintenance on fan coil and convector HVAC unit
• Complete additional preventive maintenance inspections as scheduled
• Participate in on-call rotation as scheduled
• Make repairs to grounds and drainage
• Ensure all work and documentation comply with internal quality control standards
• Maintain personal supply of tools as designated by SMC's Tool Checklist
• Address emergency maintenance as needed
• Perform other duties as assigned by manager or supervisor
• Contribute to community and company engagement efforts

JOB KNOWLEDGE & SKILLS:

• Strong written and verbal communication skills
• Ability to keep neat and accurate records
• Capacity to understand and follow directions
• Competence with technology
• Knowledge of current occupational hazards
• Safety consciousnessUnderstanding of basic mathematical and measurement principles
• Ability to lift 80 pounds to the shoulder and carry
• Ability to effectively and efficiently complete the following functions:
• Electrical
  • De-energize, test, and safely repair or replace switch and load devices, fuses, and appliances up to 40 amps
• Plumbing
  • Unclog drains of all types
  • Repair and replace all plumbing and trim fixtures and their components
  • Sweat copper pipe up to ¾"
  • Install, repair and replace drain, waste, and vent piping of all materials
  • Perform preventive maintenance on electric and gas-fired water heaters
  • Repair and replace domestic water pipes up to ¾", including valves
• Repair and replace wood cabinets, counter tops and vanities
• Caulk doors, windows and floors
• Install and repair closet doors
• Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers
• Install thresholds
• Repair and replace floor tile, sheet vinyl and wood floors
• Repair and replace wooden trim and vinyl cove base, chair rail, quarter round and crown molding
• Repair and replace underlayment and sub-floor
• Repair and replace wood framing members
• Ceramic/Drywall
  • Remove and replace grout and caulking\
  • Repair and replace ceramic tiles on walls and floors
  • Repair and replace drywall
  • Install bathroom fixtures
  • Properly address moisture-damaged materials

What's required from you:

• Three years of experience in maintenance related field(s)
• Successful completion of Basic Electric class offered at SMC internal training facility
• Successful completion off all other basic maintenance classes offered internally and all on-the-job training within one year of hire date

Pay Rate:

$18.35 - $25.38 per hour

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Career Services Center by email at [e-mail] or by phone at 301.623.0100.

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