Apartment Maintenance Manager Waterways Village

AIR Communities; Aventura (FL); On-site; USD 54,000 - 62,000; Full time

Job summary

AIR Communities is seeking an Apartment Maintenance Manager to lead service and maintenance for our Aventura property, enhancing resident experiences through effective management and technical maintenance. Candidates should have at least three years of experience in facilities management and a commitment to customer service, with opportunities for professional growth and attractive compensation packages.

Benefits

401(k) plan with employer contribution

Paid time off including vacation and sick leave

Tuition assistance program

Paid parental leave

Quarterly customer service bonuses

Commuter benefits

Pet insurance

Opportunities for professional development

Qualifications

• At least 3 years of experience in technical maintenance.
• 1-3 years of experience leading a customer service team.
• Ability to work flexible hours and on-call shifts.

Responsibilities

• Lead and develop a team for property maintenance.
• Manage vendor relationships and service requests.
• Ensure compliance with operational guidelines and regulations.

Skills

Customer service orientation

Mechanical aptitude

Team building

Problem-solving

Attention to detail

Education

3 years of experience in maintenance and facilities management

Job description

Job Description

We are hiring an Apartment Maintenance Manager for our property in the Aventura, FL area!

Service/Maintenance Managers make our apartment communities a great place to live. We take pride in the appearance and maintenance of our communities, and our residents tell us this is one of the most important reasons they choose to call us home.

AIR Communities **** uses industry leading technology for a modern approach to maintenance so our Maintenance Teams can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges.

** Where You Will Work**

You will work at Waterways Apartment Homes , our 180-unit community, in Aventura, FL, located minutes from all that Miami and Fort Lauderdale have to offer!
Check it out here: Waterways Village - Apartments in Aventura, FL - Home

Location: Waterways Village Apartments offers living right on the waterfront with marina ocean views! This boutique style community also includes a saltwater pool, social deck with updated lounge seating and resort style living. Located minutes away from the beach, Aventura Mall, and Waterways 1.5acre dog park!!

_ What We Offer_

AIR offers attractive compensation packages that reward hard work and excellent customer service including:

• Expected pay rate of $54,000 – $62,000 annually + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Quarterly Customer Service Satisfaction Bonuses. Service Managers who excel at consistently providing positive resident experiences can earn up to $1,500 per quarter.
• An Apartment Benefit option is available to live on-site at the community you are working. The market rent is included as additional income to your base salary and automatically applied to the 100% of the rent cost. Income taxes apply to 80% of the rent cost, as it is considered taxable income. The unit will be selected and approved by Operations leadership based on availability. (certain exclusions apply, specific unit is based on availability and must be approved by operations leadership and an application is required).
• Additional Benefits listed below.

What You Will Do

• Lead and develop a team of 1+ direct reports
• Provide exemplary service to residents and team members
• Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests
• Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed
• Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety
• Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service

Qualifications:
Qualifications

_ What You Have_

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1-3 years of experience leading a team of people in customer service and asset maintenance
• A reliable mode of transportation
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
• Ability to read, write, and speak English

_ Who You Are_

• Passionate about team building
• Strong with mechanical aptitude
• Solution-focused
• Practical
• Motivated
• Customer service oriented
• Highly organized
• Great trouble-shooter
• Expert on attention to detail

Additional Information

** Benefits**

• Paid time off including vacation, sick time, and 11 holidays.
• Medical, dental, vision , and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with employer contribution.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.