Apartment Leasing Professional - Bilingual

Picasso Hire, LLC; Austin (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Picasso Hire, LLC seeks an on-site Apartment Leasing Professional in Austin, TX to greet prospects, conduct tours, and explain terms. You will manage applications, coordinate with the maintenance team, and maintain strong resident relationships in a fast-paced environment.

The role requires bilingual abilities, a high school diploma or equivalent, and leasing experience. Weekend availability and reliable transportation are preferred, with the potential for flexible scheduling.

Qualifications

• High school diploma, GED, or equivalent required.
• Previous multifamily leasing experience required.
• Knowledge of property management principles and housing laws (Fair Housing, landlord–tenant) or willingness to learn.
• Strong verbal and written communication; able to explain lease terms in plain language.
• Customer service mindset with negotiation and problem-solving skills.
• Reliable, organized, and able to manage high-volume communications and time-sensitive tasks.
• Bilingual abilities are required.
• Availability to work extended hours, including weekends (highly preferred).
• If driving on company business is required, a valid driver’s license may be needed.

Responsibilities

• Greet and engage prospective residents, conduct tours, and explain lease terms and features.
• Follow up with leads via phone, email, SMS, and portals to convert to applications and leases.
• Process rental applications, including background, credit, and income verification.
• Prepare and execute lease agreements and addenda using approved templates and e-sign workflows.
• Communicate renewals and notices; maintain records and acknowledge responses.
• Create and track work orders; coordinate with maintenance for timely repairs and updates.
• Monitor amenities and report issues; maintain resident satisfaction.
• Build positive resident relationships through proactive communication and follow-through.

Skills

Bilingual

Customer service

Communication

Negotiation

Problem solving

Time management

Detail oriented

Education

High school diploma / GED

Tools

Yardi

RealPage

Entrata

AppFolio

DocuSign

Job description

Apartment Leasing Professional - Bilingual

Office Full Time $18.00 - $20.00 per hour Austin, TX, 78753, United States

Join a staffing team that specializes exclusively in the apartment industry and connects experienced Leasing Professionals with top multifamily communities looking for talent. Whether you’re seeking a fresh start, new opportunities, or a better fit for your career goals, we’re here to help place you with leading property management teams in your area.

As a Leasing Professional, you’ll create a positive prospect and resident experience by conducting tours, assisting with leasing activities, preparing lease documents, and building strong resident relationships. This is a customer-focused, on-site role that may include weekend availability and flexible scheduling based on community needs.

What You’ll Do

• Greet and engage prospective residents, conduct informative tours of available apartment homes, and clearly explain lease terms and community features.
• Follow up with prospective residents across phone, email, SMS, and portals to convert leads into applications and signed leases.
• Process rental applications, including background, credit, and income verification, in alignment with Fair Housing and applicable laws.
• Prepare and execute lease agreements and all required addenda, disclosures, and move-in documents using approved templates and e-sign workflows.
• Communicate renewals, policy updates, and community notices to residents using approved templates; track acknowledgments and maintain complete records.
• Create and track work orders for residents; coordinate with the maintenance team to ensure timely repairs, proactive updates, and resident satisfaction.
• Monitor community amenities (mailrooms, fitness centers, laundry facilities), document walkthroughs, and promptly report or elevate issues.
• Build and maintain positive relationships with residents through proactive communication, service recovery, and follow-through on commitments.

What You’ll Bring

• High school diploma, GED, or equivalent required.
• Previous multifamily leasing experience required.
• Working knowledge of property management principles and applicable housing laws (Fair Housing, landlord–tenant) or willingness to learn.
• Strong verbal and written communication; able to explain lease terms in plain language.
• Customer service mindset with negotiation and problem-solving skills.
• Reliable, organized, and comfortable managing high-volume communications and time-sensitive tasks.
• Systems savvy: able to learn PMS, CRM, screening, e-sign, and work order platforms (experience with Yardi, RealPage, Entrata, or AppFolio is a plus).
• Cash handling discipline and attention to detail for accurate posting and reconciliation.
• Bilingual abilities are required!
• Availability to work extended hours, including weekends (highly preferred).
• If driving on company business is required for this role, a valid driver’s license may be needed.

Tools You May Use

• Property management systems and e-sign platforms (e.g., Yardi, RealPage, Entrata, AppFolio, DocuSign)
• Lead management/CRM, phone/SMS/email tools
• Work order and inspection apps for amenity walkthroughs and maintenance coordination

Keywords: Leasing Professional, Leasing Agent, Leasing Consultant, Apartment Leasing, Property Management, Multifamily, Customer Service, Sales, Fair Housing, Yardi, RealPage, Entrata, AppFolio, Bilingual

Requirements

• Greet and engage prospective residents, conduct tours of available apartment homes, and explain lease terms and community features
• Follow up with prospective residents to convert leads into leases
• Process rental applications, including background checks, credit checks, and income verification
• Prepare and execute lease agreements in accordance with company policies and applicable regulations
• Collect rent payments, security deposits, and application fees
• Communicate lease renewals, policy updates, and community notices to residents
• Build and maintain positive relationships with residents by providing exceptional customer service
• Monitor community amenities (mailrooms, fitness centers, laundry facilities) and report issues as needed
• Create and track work orders for residents and coordinate with maintenance teams to ensure timely repairs
• Qualifications & Skills
• High school diploma, GED, or equivalent required
• Previous experience as a Leasing Professional
• Knowledge of property management principles and applicable housing laws
• Valid driver’s license and reliable transportation
• Strong verbal and written communication skills
• Excellent customer service, negotiation, & problem-solving abilities
• Strong interpersonal skills with the ability to build rapport quickly
• Bilingual candidates are a plus
• Availability to work extended hours, including weekends (required)