Apartment Community Manager - Crestview at Apex

SmartRecruiters, Inc.; Apex (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Commissions

Apartment discount on-site living

401(k) with employer match

PTO with holidays

Health insurance

Life insurance

HSA/FSA

Parental leave

Tuition reimbursement

Professional development

Career growth

Commuter benefits

Pet insurance

Consumer discounts

On-site apartment benefit

Job summary

AIR Communities seeks an Apartment Community Manager for Crestview at Apex in Apex, NC. You will lead the leasing and maintenance teams, drive community performance, and deliver an exceptional resident experience.

You will manage operations, budgets, and revenue growth, while mentoring staff and ensuring compliance with policies. This on-site role offers comprehensive benefits, performance-based pay, and opportunities for career growth within AIR Communities.

Qualifications

• 4+ years of experience in sales, customer service, asset management, property management, or related fields.
• 2+ years of leadership experience in property management.
• Experience leading a team in a competitive sales and customer service environment.
• Proven ability to mentor, coach, and develop team members.
• Experience using sales processes and performance metrics to drive results.
• General understanding of financials, budgets, and property performance.
• Knowledge of property management systems and tools (Entrata, OneSite, SmartRent, Salesforce).
• Flexible availability to work Tue–Sat, 10:00 AM–6:30 PM; on-site.

Responsibilities

• Lead and develop the leasing and maintenance teams through coaching and feedback.
• Oversee day-to-day operations and overall performance of the community.
• Manage the property budget, increase revenue, and work toward goals.
• Drive leasing performance, occupancy, resident retention, and customer service.
• Build strong relationships with residents and ensure high service levels.
• Monitor performance and identify opportunities to improve results.
• Ensure compliance with company policies and legal requirements.

Skills

Leadership

Customer service

Sales experience

Budgeting

Team development

Property management systems

Tools

Entrata

OneSite

SmartRent

Salesforce

Job description

Apartment Community Manager - Crestview at Apex

• Full-time
• Department: Leasing
• Employee Type: Regular
• Compensation: USD 65,000 - USD 75,000 - yearly

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

We are hiring an Apartment Community Manager to lead Crestview at Apex in Apex, NC.

Our Community Managers are business leaders who oversee operations, sales, financial performance, and team development. In this role, you’ll lead the leasing and maintenance teams, drive community performance, and help create an exceptional experience for our residents.

In addition to competitive pay, AIR Communities offers a variety of benefits and incentives, including:

• Expected salary range of $65,000 - $75,000 + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Commissions for new leases and renewals.
• An Apartment Discount Benefit option is available to live on-site at the community where you work.
• Additional benefits listed below.

What You Will Do

• Lead and develop the leasing and maintenance teams through coaching, feedback, and support.
• Oversee the day-to-day operations and overall performance of the community.
• Manage the property budget, increase revenue, and work toward operational and financial goals.
• Drive leasing performance, occupancy, resident retention, and customer satisfaction.
• Build strong relationships with residents and ensure a high level of service throughout the community.
• Monitor community performance and identify opportunities to improve results.
• Ensure the community operates in accordance with company policies, procedures, and applicable legal requirements.

Who You Are

• A strong leader who enjoys coaching and developing others.
• Customer-focused and committed to creating a positive resident experience.
• Goal-oriented and motivated by achieving strong community results.
• Comfortable taking ownership, making decisions, and solving problems.
• Organized and able to balance multiple priorities in a fast-paced environment.
• A strong communicator who works well with residents, team members, and leadership.

What You Have

• 4+ years of experience in sales, customer service, asset management, property management, or a similar industry such as hospitality, retail, or restaurants.
• 2+ years of leadership experience in property management.
• Experience leading a team in a competitive sales and customer service environment.
• Proven ability to mentor, coach, and develop team members.
• Experience using sales processes and performance metrics to drive results.
• General understanding of financials, budgets, and property performance.
• Knowledge of property management systems and tools such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.
• Flexible availability to work during community office hours. The typical schedule is Tuesday-Saturday, 10:00 AM-6:30 PM (hours may vary based on community and season).
• Reliable transportation.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training,and career growth.

Application Deadline: The initial deadline for applications is 10/5/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.