Apartment Community Manager

Pointe Management; Omaha (NE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Job summary

Pointe Management in Omaha, NE is seeking a Community Manager to professionally lease apartment homes, maximize income and hit occupancy targets. You will oversee the leasing process and ensure continual resident satisfaction in a busy property setting.

The role involves coordinating marketing, screening tenants, performing verifications, and handling move-ins/move-outs. Yardi experience and Spanish are preferred; in‑person work is required.

Qualifications

• Leasing experience: 1 year preferred.
• Spanish language preferred.
• Driver's license preferred.

Responsibilities

• Professionally lease rental apartments to maximize income and occupancy.
• Follow the leasing sales process and ensure resident satisfaction.
• Prepare applications, leases and addenda as needed.
• Interview prospective residents to assess needs.
• Accompany prospective tenants to models and view available units.
• Perform credit checks and employment/rental verifications.
• Discuss rental terms and addendums with residents.
• Maintain and deliver move-in/out paperwork and notices.
• Assist with reports and general office duties.

Skills

Leasing

Customer service

Education

High school diploma or equivalent

Tools

Yardi Software

Job description

The Community Manager is responsible for professionally leasing rental apartments to maximize income and achieve property occupancy goals. The Community Manager will ensure that the leasing sales process is followed correctly and ensure resident satisfaction at all times.

• Report to the Property Manager
• Complete marketing reports, applications and leases as needed.
• Implement outreach-marketing efforts to gain referrals from area businesses and employers.
• Create and implement customer service/resident retention plans to increase lease renewals.
• Have an awareness of available units, and be able to describe available leasing options.
• Interview prospective residents to determine how we can meet their needs.
• Accompany perspective tenants to models units and available unites as needed.
• Run credit checks, process Employment and Rental Verifications.
• Discuss conditions of the Rental Agreement and all other addendums with prospective residents.
• Prepare the Rental Agreement and all other addendums.
• Follow all Fair Housing Laws.
• Answer phones, make follow up phone calls and send thank you cards as needed.
• Keep brochures and rent special flyers stocked at information table.
• Make up Application Packets, Move-In and Move-Out folders as needed.
• Assist current residents with any questions and/or concerns.
• Enter work orders.
• Assist with bank deposit and rent collection efforts.
• Keep record of daily traffic, rentals, move-ins, move-outs and commissions earned.
• Enter traffic cards, tenant information, resident deposits, etc..
• Prepare and deliver package notices.
• Open and close model units daily
• Assist with the upkeep of weekly reports –Delinquency, Traffic, Weekly Re-Cap, Occupancy Reports, etc.
• Assist with the upkeep of monthly reports – Miscellaneous Re-Cap, Free Month Chart, Accounts Receivables, etc.
• Assist with general office duties – filing, copying, resident notices, etc.

Job Type: Full-time

Benefits:

• Paid time off

Application Question(s):

• Do you have Yardi Software experience?

Education:

• High school or equivalent (Preferred)

Experience:

• Leasing: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location:

• In person