AOG Technician - Bedford, MASS (BED)

Flexjet LLC; Georgia (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Mobile Team/AOG Support Specialist to provide exceptional support during maintenance events. This role involves coordinating tooling, managing customer relationships, and ensuring compliance with company policies and regulatory standards. The ideal candidate will thrive in a fast-paced environment, demonstrating strong planning and organizational skills while effectively collaborating with various departments. If you are passionate about aviation and customer service, this opportunity offers a chance to make a significant impact in a dynamic team setting.

Qualifications

• FAA Airframe and Powerplant certification required with 3+ years of experience.
• Must possess a valid driver's license and be a high school graduate.

Responsibilities

• Provide 24/7 Mobile Team/AOG support and coordinate necessary tooling.
• Maintain mobile vehicle appearance and ensure compliance with policies.

Skills

Team Coordination

Planning Skills

Organizational Skills

Customer Relationship Management

Problem-Solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Current job opportunities are posted here as they become available.

• Provide 24/7 Mobile Team/AOG support during assigned scheduled shift.
• Central point of contact for customer during the AOG maintenance event
• Responsible for coordinating and organizing the necessary tooling for maintenance event
• Coordinate with the support center on project status
• Coordinate with support center for any travel arrangements that are required
• Maintain mobile vehicle, interior and exterior appearance
• Ensure the team follow all company policies (i.e. professionalism, proper attire)
• Maintain an accurate account of the work so that the work orders may be processed quickly and accurately.
• Ensure all work is accomplished within the requirements of the Repair Station Manual.
• Coordinate with the Quality Department to ensure regulatory compliance.
• Provide immediate response to any AOG call at all times while on shift
• Manage all expenses and expense reports, working with local Business Administrator on reporting/billing to work orders and providing accounting with monthly reports as required
• Maintain and grow customer relationships, when possible reach out to customers while offsite at another location.

REQUIREMENTS:

• FAA Airframe and Powerplant required (3+ years)
• High school graduate or equivalent
• Must possess a valid drivers license
• Ability to work in a fast paced, team environment and effectively coordinate with multiple departments
• Planning and organizational skills necessary
• Proficiency in Microsoft Office, computer/technology skills