AOG Maintenance Technician

Jet Access; Gallatin (TN); On-site; USD 50,000 - 76,000; Full time

Job summary

Jet Access is seeking an AOG Maintenance Technician to join our field-based team. Based in Gallatin, TN, you will respond to urgent aircraft-on-ground maintenance requests nationwide, delivering rapid, high-quality troubleshooting and repairs.

You’ll operate independently at client sites, document actions in FAA-compliant logs, maintain tools and company vehicle, and communicate clearly with clients and Maintenance Control. An FAA A&P certificate and 5+ years of hands-on experience are required.

Qualifications

• 5+ years hands-on maintenance experience in corporate or general aviation environments.
• Ability to troubleshoot mechanical, electrical, and avionics systems.
• Ability to read and interpret technical manuals, maintenance drawings, wiring diagrams, and service bulletins.
• Excellent verbal and written communication skills with client service abilities.
• Valid driver’s license and willingness to obtain passport for travel.

Responsibilities

• Respond rapidly to AOG calls and mobile maintenance requests with short notice.
• Travel to locations nationwide to provide on-site maintenance support for grounded aircraft.
• Troubleshoot and diagnose mechanical, electrical, and avionics issues and perform repairs in the field.
• Complete detailed work orders and FAA documentation accurately and on time.
• Maintain and manage assigned tools, equipment, and company vehicle to ensure readiness for deployment.

Skills

5+ years hands-on maintenance

Troubleshooting complex systems

Reading and interpreting manuals/diagr

Excellent communication skills

Valid driver's license & passport

Education

FAA A&P Certificate

Job description

Built Different

Jet Access is a family-owned, professionally operated private aviation company. Everything private aviation lives here: aircraft management, charter, maintenance, sales, flight training, FBO services, and charter brokerage. We were the first to bring every sector of private aviation under one brand, and the best of what we are building is still ahead of us.

Brief Description

Title: AOG Maintenance Technician

Location: Gallatin, TN

Reports to: Director of AOG Services

But here is what you really need to know: the energy at Jet Access is different, and you will feel it from day one. We move with purpose and intensity, thinking strategically, acting decisively, and tackling challenges head‑on. This is not a place for coasting. We expect excellence, ownership, and the drive to do things right even when it is harder. We push hard because we genuinely want to elevate the lives of our clients, our aircraft owners, and the people right next to us. Growth is not just happening around us. We are driving it together.

Bring your energy, your expertise, and your commitment to excellence and expect us to meet you with the same. You will have a voice, a real seat at the table, and the opportunity to grow in a company that is genuinely invested in your future. Expect it all.

Our Core Values

• Safety First. Above all else, we operate with the safety of our Team Members, clients, and guests as our top priority. No exceptions, no shortcuts.
• Do the Right Thing for the Long Term. We act ethically, think strategically, and make decisions built for the future. Our Team Members are empowered to choose the harder right over the easier wrong.
• Take Care of Each Other. When we take care of our people, our people take care of our clients and each other. We show up, listen first, and lift each other up.
• Relationships Matter. Our relationships with Team Members, clients, vendors, and the communities we serve are the foundation of our success. We keep our word and build trust one interaction at a time.
• Maintain Positivity. We celebrate wins, lift each other up, and bring optimism and solutions to every challenge. The energy we create together is a choice, and we choose well.

Your Competitive Edge

Starting hourly rate of $36.00 to $55.00 per hour depending on experience, paid bi-weekly. Overtime pay applies to all hours worked over 40 per week. A daily meal per diem and paid travel expenses are provided when traveling. This position is classified as FLSA Non-Exempt.

Our commitment to “Take Care of Each Other” shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. You will join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success, both for the business and your personal growth.

Where You Make Your Mark

The AOG Maintenance Technician is the front line of mobile maintenance support for aircraft grounded at offsite locations across the country. This field-based role delivers the rapid, high-quality technical response that keeps Jet Access clients flying safely and on schedule. The AOG Maintenance Technician operates independently in dynamic environments, representing Jet Access’s standards of excellence at every location and for every client.

Emergency Response and Field Operations

• Respond rapidly to AOG calls and mobile maintenance requests during assigned shifts, often with minimal advance notice.
• Travel to locations nationwide to provide on-site maintenance support for grounded aircraft.
• Perform comprehensive troubleshooting and diagnostic procedures to identify mechanical, electrical, and avionics issues.
• Execute necessary repairs and maintenance tasks in the field with precision, adhering to all safety protocols and regulatory requirements.
• Operate effectively in diverse weather conditions and operational environments while maintaining unwavering safety standards.

Client Relations and Communication

• Serve as the primary point of contact and face of Jet Access during on-site maintenance events.
• Provide clear, professional communication to clients regarding repair progress, timelines, and any complications that arise.
• Coordinate closely with the AOG Supervisor for project status updates, tooling requirements, travel arrangements, and technical documentation.
• Maintain regular communication with internal departments including Maintenance Control, Parts, and Scheduling to ensure seamless service delivery.
• Represent Jet Access’s commitment to excellence and professionalism while working at client facilities and remote locations.

Technical Documentation and Compliance

• Complete detailed work orders, repair logs, and compliance paperwork accurately and thoroughly in accordance with FAA regulations and company procedures.
• Document all maintenance actions performed, parts used, and inspection findings to maintain full regulatory compliance.
• Maintain and manage assigned tools, equipment, and company vehicle to ensure readiness for immediate deployment.
• Adhere to all FAA regulations including Parts 43, 91, and 135, and apply those standards consistently in every field environment.
• Coordinate with Maintenance Control to ensure all documentation is completed accurately and submitted on time.

Parts Coordination and Logistics

• Coordinate parts procurement and logistics to minimize aircraft downtime and expedite return to service.
• Communicate with parts suppliers and vendors to source required components quickly and accurately under time-critical conditions.
• Track parts usage, order status, and deployment inventory to support accurate documentation and cost accountability.
• Collaborate with Maintenance Control and the AOG Supervisor to anticipate parts needs before deployment when possible.
• Identify and elevate supply chain delays or component availability issues that may affect return-to-service timelines.

Safety, Standards, and Field Readiness

• Operate safely and effectively in diverse weather conditions, confined spaces, and unfamiliar operational environments.
• Apply all applicable maintenance standards and inspection protocols with consistency regardless of field conditions or time pressure.
• Maintain personal readiness for rapid deployment, including a valid passport, clean driving record, and current required certifications.
• Identify and elevate safety concerns immediately, supporting a culture where no shortcut is acceptable and every aircraft is returned to service correctly.
• Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Access’s continued growth and success.

Who Thrives In This Seat

The Skills You Carry In

• FAA Airframe and Powerplant (A&P) Certificate required.
• Minimum 5 years of hands‑on aircraft maintenance experience in corporate or general aviation environments.
• Demonstrated ability to troubleshoot complex mechanical, electrical, and avionics systems under pressure.
• Proficiency in reading and interpreting technical manuals, maintenance drawings, wiring diagrams, and service bulletins.
• Strong understanding of FAA regulations including Parts 43, 91, and 135, and maintenance documentation requirements.
• Excellent verbal and written communication skills with proven client service abilities.
• Valid driver’s license with a clean driving record and the ability to operate company vehicles.
• Current passport or ability to obtain one for potential international travel.
• Must pass required background checks and pre‑employment screening.
• Deep alignment with Jet Access core values.

What This Role Asks Of You

• Field-based role requiring frequent travel on short notice to regional and nationwide locations.
• Physical ability to work in all weather conditions, confined spaces, and varied operational environments.
• Ability to lift, carry, and handle tools and equipment as required for field maintenance operations.
• Valid driver’s license required; ability to operate company vehicles.
• Travel availability including nights, weekends, and holidays as operational needs demand.

How You Engage

• Maintains composure and professional presence in high‑pressure, time‑critical AOG situations.
• Communicates clearly and confidently with clients, keeping them informed without creating unnecessary alarm.
• Receives and applies technical direction and feedback without defensiveness, adapting quickly to field conditions.
• Builds trust with clients and internal teams through reliability, follow‑through, and consistent quality of work.
• Represents Jet Access’s culture and values at every client facility and remote location.

What The Days Look Like

• Standard schedule of 40 hours per week with non‑traveling hours worked at a base location in Indianapolis, IN or Gallatin, TN.
• Frequent travel required on short notice; schedule varies based on AOG activity and operational demand.
• Availability for nights, weekends, and holidays is required given the nature of AOG response work.
• Time discipline and personal readiness are essential -- deployment windows can open with minimal lead time.
• Participates in team meetings and communication check‑ins as scheduled.

What Sets You Apart

• Experience in mobile or field maintenance operations with a proven ability to work independently at remote locations.
• Background in AOG or emergency response maintenance with familiarity with time‑critical repair procedures.
• Familiarity with popular business aircraft models including Citation, King Air, and Gulfstream platforms and their systems.
• Experience with avionics troubleshooting and repairs on modern flight management systems.
• Experience with computerized maintenance tracking systems and electronic work order documentation.

Equal Opportunity Statement

Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.