Anthropologie Sales Associate

Anthropologie; Chicago (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Medical benefits

Paid time off

Job summary

Anthropologie in Chicago seeks a Sales Associate to deliver a genuine, unique shopping experience that drives store sales and builds customer loyalty. You will engage customers with warmth, help them find items, and process transactions with attentiveness to details.

In this role, you will maintain Anthropologie's visual and operational standards on the shop floor, collaborate with teammates, and contribute to omni-channel fulfillment while ensuring excellent customer experience across all

Qualifications

• Experience in customer service.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Engage customers with genuine conversations to make them feel welcome and valued.
• Assist customers across the sales floor, offering product recommendations and sizes/colors.
• Support omni-order fulfillment and restock while maintaining floor stock and visual standards.

Skills

Customer service

Team player

Flexible hours

Job description

This position is located at 3532 N. Southport Avenue, Chicago, Illinois, 60657 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store's business
• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $17.50 - USD $17.90 /Hr.