Anthropologie Key Holder

Anthropologie; City of Albany (NY); On-site; Part time

Job summary

Anthropologie is opening a new store in Albany, NY, and is seeking part-time Key Holders. This role focuses on customer service, team management, and visual operations, contributing to a vibrant shopping experience. Applicants should have leadership experience and a passion for the brand.

Benefits

Medical, dental, and vision benefits

Generous employee discounts

Retirement savings

Qualifications

• Anthro brand fan.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Collaborates with leadership on customer connection.
• Drives sales by utilizing key performance indicators.
• Supports daily operating processes like restocking and maintaining store standards.

Skills

Customer Service

Leadership

Teamwork

Job description

Join to apply for the Anthropologie Key Holder role at Anthropologie

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Join to apply for the Anthropologie Key Holder role at Anthropologie

This position is located at 1475 Western Ave, Albany, New York, 12203 United States

Role Summary

Anthropologie is growing and opening a new store in Albany, NY in August! We are looking for Key Holders to join our team. Interested? Apply now!

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.

Role Responsibilities

Customer Experience

• Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
• Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
• Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services
  
  

Leadership + Team Management

• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
• Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience
• Supports the training of the associate team, including new hire onboarding
  
  

Visual + Business Operations

• Supports daily operating processes such as opening and closingprocedures, maintaining store standards, restocking product, and helping with facilities or IT issues
• Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
• Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store
  
  

Communication + Relationships

• Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
• Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
• Provides insights related to the customer and employee experience and communicates feedback to Store Manager
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
  
  

Role Qualifications

• Anthro brand fan
• Leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization
  
  

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $17.05/Hr.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  General Business, Management, and Customer Service

• Industries

  Retail, Retail Apparel and Fashion, and Consumer Services

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