Anthropologie Home Outlet Sales Associate

URBN Urban Outfitters, Inc.; Pittsburgh (Allegheny County); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off

Job summary

URBN Urban Outfitters, Inc. in Pittsburgh seeks a Sales Associate to deliver a genuine, memorable shopping experience. You will engage customers, showcase products, and support store operations to ensure smooth daily activities.

You will collaborate with teammates, stay informed about new arrivals and trends, and help maintain visual standards and safety. The role requires flexibility to work nights, weekends, and holidays.

Qualifications

• Experience in customer service or retail is required.
• Ability to work flexible hours including nights, weekends, and holidays.
• Ability to lift and carry heavy boxes and furniture.
• Passion for Anthropologie home décor.

Responsibilities

• Customer Experience: Initiates genuine conversations to engage customers and provide a welcoming, personalized shopping experience.
• Customer Experience: Supports selling environment by connecting with customers and sharing product suggestions.
• Customer Experience: Delivers seamless shopping using systems and applications for efficient engagement.
• Teamwork + Communication: Contributes to the store by being positive, respectful, and helpful to others.
• Teamwork + Communication: Collaborates with peers and leadership, sharing ideas and participating in store initiatives.
• Teamwork + Communication: Learns product knowledge, new arrivals, and trends to inspire customers.
• Visual + Business Operations: Upholds visual and operational standards and maintains product tagging.
• Visual + Business Operations: Assists with receiving and placing new product; supports in-store pickup processes.
• Visual + Business Operations: Adheres to safety standards, inventory accuracy, and company policies to protect profitability.

Skills

Customer service experience

Flexible hours

Team collaboration

Physical strength

Job description

Location

This position is located at 250 Mount Nebo Pointe Rd, Pittsburgh, Pennsylvania, 15237 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer engagement

Teamwork + Communication

• Contributes to the store by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings and store initiatives
• Participates in the learning and sharing of product knowledge, new arrivals, and current trends to inspire the customer

Visual + Business Operations

• Upholds the Anthropologie Home Outlet visual and operational standards while keeping the focus on the customer; maintains product tagging standards
• Assists leadership team in receiving and placing new product; supports customer in-store pickup order process
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for Anthropologie home decor
• Experience in customer service
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Ability to lift and carry heavy boxes and furniture

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $15.00 - USD $15.00 /Hr.