Annuity New Business Support Specialist

F&G; United States; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible work arrangements

Disability accommodations

Job summary

Fidelity & Guaranty Life Insurance Company (F&G) seeks an Annuity New Business Specialist to proactively coordinate between producers, uplines, TPAs, and internal teams. You will resolve outstanding requirements and guide users on product processing guidelines.

The role emphasizes service excellence, issue resolution, and understanding of annuity products within a flexible in-office, hybrid or remote environment.

Qualifications

• AA or BA degree preferred.
• Relevant experience in insurance or financial services.
• Experience in service center or sales support environment preferred.
• LOMA/CLU coursework preferred.

Responsibilities

• Respond to customer questions in a timely, professional manner.
• Act as liaison between producers, uplines, TPAs, and other departments as needed.
• Strive for required transaction quality for annuity new business.
• Research documents and resolve service issues with focus on assigned function.
• Keep producers and uplines updated on product and processing guidelines.
• Guide producers in software usage and web initiatives.

Skills

Customer service

Communication

Team collaboration

Attention to detail

Problem solving

Education

Associate or BA degree preferred

Relevant experience considered in lieu of degree

LOMA/CLU coursework preferred

Job description

Fidelity & Guaranty Life Insurance Company (F&G) seeks an Annuity New Business Specialist to proactively coordinate between producers, uplines, TPAs, and internal teams. You will resolve outstanding requirements and guide users on product processing guidelines.

The role emphasizes service excellence, issue resolution, and understanding of annuity products within a flexible in-office, hybrid or remote environment.