Ann Taylor Factory Opry Mills FT Assistant Manager

Ann Taylor; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Assistant Manager where you will play a pivotal role in enhancing the customer experience and fostering a positive store culture. This position offers the chance to lead a team, inspire associates, and create genuine connections with customers. With a focus on operational excellence and financial discipline, you will utilize your retail management experience to drive results and support the Store Manager. Enjoy a vibrant work environment that values your contributions and offers numerous opportunities for personal and professional growth. If you're passionate about retail and customer service, this role is perfect for you.

Benefits

50% Merchandise Discount

Medical, Dental, Vision Insurance

401(k)

Paid Time Off

Incentive Bonus Program

Opportunities for Growth

Qualifications

• 1+ year of retail management experience preferred.
• Strong customer service skills and technology proficiency required.

Responsibilities

• Cultivate a customer-focused environment for exceptional experiences.
• Support Store Manager in recruiting and developing talent.

Skills

Retail Management Experience

Customer Service Skills

Technology Proficiency

Business Acumen

Decision Making

Tools

Point-of-Sale System

Job description

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

You'll bring to the role

• 1+ year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions.

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands.
• Support for your individual development plus opportunity for growth within our family of brands.
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.
• Medical, dental, vision insurance, and 401(k).
• Time off – paid time off and holidays.
• Incentive Bonus Program.

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Location:

Store 1296-Opry Mills-ANN-Nashville, TN 37214

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.