ANMC Digital Care Operations and Data Specialist I (Non-Remote)

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); Remote; USD 40,000 - 70,000; Part time

Job summary

Join a forward-thinking organization dedicated to improving the health of Alaska Native and American Indian communities. As a Digital Care Operations and Data Specialist, you'll play a crucial role in enhancing telehealth services by coordinating virtual visits, managing data, and supporting patient care. This entry-level position offers a unique opportunity to contribute to a mission-driven team while gaining valuable experience in healthcare operations. With a comprehensive benefits package and a commitment to employee development, this role is perfect for individuals passionate about making a difference in the healthcare sector.

Benefits

Medical Insurance

Dental and Vision Insurances

Retirement Contributions

Paid Time Off

Paid Holidays

Flexible Spending Accounts

Tuition Discounts

On-Site Child Care Facility

Employee Assistance Program

Gym Access

Qualifications

• Two years of medical office or patient care experience required.
• Basic knowledge of medical terminology and customer service principles.

Responsibilities

• Assist in coordinating virtual visits and ensure accurate patient communication.
• Perform clinical data entry and verification in EHR systems.
• Provide patient training on virtual connection technologies.

Skills

Data Management Technologies

EHR Systems

HIPAA Compliance

Microsoft Office Suite

Customer Service

Education

High School Diploma or GED

Associate or Bachelor's Degree in Health Informatics

Tools

Electronic Health Records (EHR)

Data Tracking Tools

Job description

ANMC Digital Care Operations and Data Specialist I (Non-Remote)

Join to apply for the ANMC Digital Care Operations and Data Specialist I (Non-Remote) role at Alaska Native Tribal Health Consortium (ANTHC)

ANMC Digital Care Operations and Data Specialist I (Non-Remote)

1 week ago Be among the first 25 applicants

Join to apply for the ANMC Digital Care Operations and Data Specialist I (Non-Remote) role at Alaska Native Tribal Health Consortium (ANTHC)

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances.
• Discounted Pet Insurance.
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays.
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment.
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
• Emergency Travel Assistance.
• Education Assistance or Education leave eligibility.
• Discount program for travel, gym memberships, amusement parks, and more.
  
  

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

The Digital Care Operations and Data Specialist family provides efficient, patient-centered care services and data management. This role encompasses coordinating virtual visits, managing data, developing training materials, analyzing data, and overseeing operational workflows as it pertains to telehealth & referral services. Under close supervision supports telehealth by working with hospitals, facilities and patients throughout Alaska delivering on-demand training and general assistance with coordination of telehealth visits throughout the Alaska Tribal Health System.

Responsibilities

• Assist in coordinating virtual visits, ensuring accurate patient communication and connection information.
• Facilitate communication between ANMC departments and Tribal Health Organizations (THOs) to ensure seamless telehealth operations.
• Perform clinical data entry and verification in Electronic Health Records (EHR) systems.
• Support digital check-ins for virtual appointments, including verifying demographic information, obtaining and documenting patient consent, and conducting necessary screening assessments. Identify, verify, and correct missing or inaccurate information in patient records, proactively alerting clinics and providers to discrepancies that could negatively impact visits.
• Track telemedicine data for outcomes monitoring and quality assurance, using automated reports, surveys, and manual tracking as required.
• Provide patient and clinical user training on virtual connection technologies, troubleshooting basic technical issues to support telehealth accessibility.
• Maintain and manage data, identifying missing or inaccurate information.
• Respond promptly and professionally to inquiries via phone, electronic messaging, and other communication channels, ensuring a high standard of customer service.
• Perform other duties as assigned, contributing to the overall efficiency and effectiveness of telehealth services.
  
  

Knowledge, Skills, And Abilities

• Strong understanding of data management technologies, EHR systems, and HIPAA compliance.
• Excellent oral and written communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office Suite and data tracking tools.
• Commitment to teamwork and customer service excellence.
  
  

Other Information

MINIMUM EDUCATION QUALIFICATIONS:

• Non-Supervisory- High school diploma or GED equivalent.
  
  

Minimum Experience Qualification

• Two (2) years of medical office or patient care experience.
• Basic knowledge of medical terminology, EHR systems, and customer service principles.
  
  

Preferred Education Qualification

• Associate or bachelor’s Degree in a relevant field Health Informatics, Healthcare Administration, Data Analytics, Business Administration, Information Systems. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education.
  
  

Preferred Experience Qualification

• Experience within the Alaska Tribal Health System.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitals and Health Care

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