Ankeny STERLINGS - Front of House Manager

B&B Theatres; Ankeny (IA); On-site; USD 30,000 - 40,000; Part time

Job summary

B&B Theatres is seeking a Front of House Manager for their Ankeny location. This role involves supervising and training staff, managing schedules, and ensuring excellent guest experiences. Ideal for candidates with retail or customer service backgrounds, this part-time position offers flexibility and employee benefits.

Benefits

Discounted movies

Discounted popcorn

Discounted soda

Discounted candy

Qualifications

• Must be at least 18 years old at time of hire.
• Previous experience in retail or customer service.

Responsibilities

• Supervise, hire, and train front of house team.
• Resolve escalated guest complaints.
• Manage banquet events.

Skills

Leadership

Communication

Customer Service

Job description

Ankeny STERLINGS - Front of House Manager

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Job Overview

The Front of House Manager at B&B Theatres is responsible for supervising, hiring, and training the front of house team, managing daily schedules, evaluating employees, tracking business trends, resolving guest complaints, and managing banquet events.

Responsibilities

• Supervise, hire, and train front of house team
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Track monthly results and trends for business forecasting
• Resolve escalated guest complaints
• Sell and manage banquet events

Qualifications

• Must be at least 18 years old at time of hire
• Previous experience in retail, customer service, or related fields
• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong leadership qualities

Additional Information

We are open 365 days a year, including holidays and weekends. Flexibility in scheduling is appreciated. Employees receive benefits such as discounted movies, popcorn, soda, and candy. The role is part-time, suitable for students, retirees, or those with full-time jobs. The position is classified as Mid-Senior level in Management and Manufacturing within the Movies, Videos, and Sound industry.