Animal Services Clerk & Licensing Specialist

County of Riverside; San Jacinto (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

County of Riverside seeks a Temporary Animal Services Representative to support the Animal Services Department in San Jacinto. You will perform specialized clerical duties, assist the public with licensing, adoptions, and rabies clinics, and help with front counter operations and animal handling as needed.

The role requires knowledge of Animal Services programs, strong customer service, and familiarity with the Chameleon system; bilingual English/Spanish skills are highly desired.

Qualifications

• Graduation from high school or attainment of a satisfactory score on a G.E.D. test.
• Six months of providing customer service with responsibility for receiving, evaluating, and responding to inquiries or complaints.
• Customer service experience providing animal-related services including licensing, adoptions, clinic programs, rescues, or other related animal programs/services is preferred.

Responsibilities

• Perform clerical work requiring specialized knowledge of Animal Services programs.
• Provide excellent customer service to the public or interdepartmental staff; answer questions about adoptions, vaccination clinics, animal service fees, or licensing.
• Review reports, forms, transactions, and records for accuracy and compliance with ordinances; process animal service fees using the Chameleon system.
• Compile narrative and statistical reports; devise forms to secure data and determine report formats.
• Design or revise office forms; maintain filing systems for licensing, adoptions, clinic services, or other transactions.
• Reply to routine questions regarding specialized animal services and programs; compose correspondence requiring specialized subject matter knowledge.
• Maintain appointments and animal service documents using the Chameleon system.
• May handle animals by checking for microchips or placing animals into proper handling areas for vet staff.

Skills

Customer service

Education

High school diploma or GED

Tools

Chameleon system

Job description

County of Riverside seeks a Temporary Animal Services Representative to support the Animal Services Department in San Jacinto. You will perform specialized clerical duties, assist the public with licensing, adoptions, and rabies clinics, and help with front counter operations and animal handling as needed.

The role requires knowledge of Animal Services programs, strong customer service, and familiarity with the Chameleon system; bilingual English/Spanish skills are highly desired.