Animal Control Field Supervisor

City of Temple, TX; Temple (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Temple, TX is seeking a dedicated Animal Services Field Supervisor to oversee Animal Control Officers in the field and perform frontline enforcement when required. The role emphasizes administrative leadership, timekeeping, and inventory logistics while serving as a liaison between the shelter, law enforcement, and external agencies.

Responsibilities include directing field operations, hiring and training, conducting performance reviews, and ensuring compliance with safety and

Qualifications

• High school diploma or equivalent required.
• At least 3 years of animal control experience.
• At least 2 years in a lead or supervisory role.

Responsibilities

• Directly supervise ACO field operations and plan/direct activities to maximize efficiency.
• Assist in hiring and training Animal Control Officers.
• Evaluate job performance and conduct annual reviews.
• Administer corrective training and discipline as needed.
• Provide field operation training and ensure staff certifications.
• Coordinate with shelter, law enforcement, and external agencies.
• Respond to citizen inquiries and after-hours call-outs.
• Prepare documents for court when required and testify as needed.
• Monitor safety procedures and ensure compliance with health guidelines.
• Assist with shelter operations including care and adoptions as necessary.

Skills

Leadership

Supervisory experience

Communication skills

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Ready to Start Your Career with the City of Temple?

Summary

The Animal Services Field Supervisor provides direct field oversight for all Animal Control Officers (ACOs) while maintaining the capacity to perform front-line enforcement duties as required. This role delivers critical administrative leadership, managing timekeeping and inventory logistics while serving as a primary liaison between the shelter, law enforcement, and external agencies. The Supervisor supports general shelter operations to ensure seamless departmental functioning.

Essential Duties And Responsibilities

• Provide direct supervision of ACO field operations, recommend policy, plan and direct activities of employees to maximize effectiveness and efficiency of operations utilizing all available resources
• Assist in the selection, hiring and training of Animal Control Officers
• Plans, directs, controls and evaluates job performance of several employees and performs annual employee performance reviews
• Administer corrective training, counseling and/or discipline when appropriate
• Trains ACOs in all field operations procedures and ensures staff maintain state-required certifications
• Resolves problems and miscommunications between employees in a fair and unbiased manner
• Provides support as a certified ACO for field operations, including the impound of animals and livestock
• Responds to citizen complaints and inquiries
• Performs duties related to after-hours call-out rotation
• Prepares charging documents for and testifies in criminal court
• Coordinates with various groups, organizations, and governmental agencies
• Communicates with the Shelter Manager and the Police Department chain of command regarding field activities
• Compiles data and submits monthly reports and summaries to department supervisors
• Recommends ordinances, programs, and proposals to improve animal services field operations
• Briefs the Shelter Manager on budget matters and recommends budget considerations
• Ensures employee compliance with established safety proceduresMaintains compliance with health and safety laws and guidelines
• Assists with shelter operations, including cleaning, care, feeding, euthanasia, adoptions, and surrenders when necessary
• Orders and maintains supplies, working closely with local vendors and the city Purchasing department
• Accepts and collects payments for services or fees
• Provides community education regarding animal services and safety
• Follows City policies, procedures, and safety guidelines
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or equivalent
• Three (3) years of animal control experience
• Two (2) years of experience in a lead or supervisory role

Certifications, Licenses and Registrations

• Valid driver's license, including a clear criminal and driving record
• Advanced Animal Control Certification or ability to obtain within one (1) year of employment
• Administrative Animal Control Certification or ability to obtain within one (1) year of employment
• Certified Euthanasia Technician or ability to obtain within one (1) year of employment