Animal Care Specialist

Petco Animal Supplies, Inc.; San Angelo (TX); On-site; Full time

Job summary

Join Petco as an Operations Specialist in Animal Care, where you'll be responsible for the well-being of companion animals and aquatic life. You'll execute merchandising strategies, support sales goals, and ensure high standards of care in a teamwork-focused environment. If you're passionate about animal welfare and have prior experience, we want you on our team.

Qualifications

• Minimum one year of experience with companion animals and aquatic life.
• Knowledgeable in animal care, sales aptitude.
• Good communication skills are essential.

Responsibilities

• Ensure all animals in the PCC receive appropriate care.
• Maintain merchandise presentation standards.
• Support guest interactions using our selling model.

Skills

Animal care knowledge

Sales aptitude

Communication skills

Education

High school diploma or GED

Petco Animal Care Certification

Job description

Create a healthier, brighter future for pets, pet parents, and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you.

Our core values reflect our commitment to improving lives by doing what’s right for pets, people, and our planet:

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a health and wellness company focused on enhancing the lives of pets, pet parents, and Petco partners. With 29,000 employees, we operate over 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including Vetco Total Care hospitals, preventive clinics, and distribution centers. We believe that what’s good for pets, people, and the planet benefits everyone.

Position Overview

As an Operations Specialist in Animal Care, your primary responsibility will be ensuring proper animal husbandry and care for all companion animals and aquatic life in the Pet Care Center (PCC). You will be the main resource for animal care and maintenance, supporting the achievement of the PCC's sales and shrink goals. Your focus will include executing merchandising and inventory strategies, ensuring efficient operations, and partnering with the sales team to meet guest and pet needs. Success in this role requires a passion for animal welfare, health, and proper care, along with a positive team-oriented attitude.

Position Responsibilities

• Have a strong interest in animal welfare and possess extensive knowledge of companion animals and aquatic life care.
• Ensure all animals in the PCC receive appropriate care, including maintenance, incident reports, and health checks.
• Process transactions to enhance guest experience.
• Support guest interactions using our selling model.
• Maintain merchandise presentation standards.
• Complete training and educate team members on animal care and maintenance.
• Promote teamwork, inclusion, and collaboration.
• Follow operational policies and procedures.
• Address guest inquiries and escalate as necessary.
• Act as a primary resource for animal education and care.
• Order animals, supplies, and merchandise to maximize sales and inventory management.
• Analyze inventory data and recommend improvements.
• Perform housekeeping tasks to maintain a professional environment.
• Handle and document relinquished and adopted animals properly.
• Ensure maintenance tasks are completed as scheduled.
• Participate in physical inventory counts.
• Follow safety and loss prevention protocols.
• Perform other duties as assigned.

Other Essential Duties

• Utilize selling behaviors: Provide excellent guest experiences by applying sales techniques.
• Contribute to a safe environment: Follow safety protocols to protect partners, guests, and pets.
• Be part of a collaborative culture: Work as a team to meet the health and wellness needs of pets.
• Engage in career development: Participate in programs to grow your skills and knowledge.

Basic Qualifications

Minimum one year of experience with companion animals and aquatic life. Knowledgeable in animal care, sales aptitude, professional appearance, and genuine interest in animals. Good communication skills are essential.

Certification

Completion and maintenance of the Petco Animal Care Certification program are required.

Education/Skills

High school diploma or GED required. Proficiency in math and basic accounting, with excellent communication skills.

Supervisory Responsibility

• Ensure PCC is opened and closed according to procedures.
• Follow safety procedures for partners, guests, and pets.

Work Environment

Primarily indoors, with some outdoor activities. Ability to lift up to 50 pounds, stand for long periods, and work flexible hours including evenings and weekends.

Equal Opportunity Employer

Petco is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or other protected classes.

Starting Rate: $15.00