Animal Care Lead

Maricopa; Phoenix (AZ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Tuition reimbursement

Health insurance

Paid vacation and sick time

Job summary

Maricopa County Animal Care & Control seeks an Animal Care Lead to supervise and mentor a team of Animal Care Associates, ensuring daily tasks are completed with compassion. You will advocate for animals and maintain welfare and records while coordinating with shelter staff.

The role requires leadership, prior animal welfare experience, and flexibility for all shifts, including weekends. Family-friendly benefits and an open, mission-driven workplace are offered.

Qualifications

• Two years of working or volunteer experience with domestic animals.
• One year of in-person customer service work experience.
• Flexibility to work all shifts, weekends and holidays.
• Willingness to participate on the euthanasia team as needed.
• Bilingual English/Spanish is valued.

Responsibilities

• Oversee and coach Animal Care Associates to complete daily tasks efficiently.
• Train staff on standards, procedures, and safety practices.
• Assist with animal movement and low-stress handling to reduce stress and disease.
• Maintain animal records, data entry, and welfare rounds.
• Perform feeding, cleaning, exercise, and health monitoring of animals.
• Ensure proper housing and use positive reinforcement in line with Five Domains.
• Support in-shelter adoption meet-and-greets and enrichment activities.
• Participate in humane euthanasia as required per policy.

Skills

Leadership

Customer service

Canine handling

Bilingual English/Spanish

Animal welfare

Education

High school diploma or GED

Job description

## Animal Care LeadApply: 2500 S 27th Ave, Phoenix, AZ 85009: Full time: Posted Yesterday: End Date: September 27, 2026 (4 days left to apply): JR25908**Posting Date**09/21/26**Application Deadline**09/26/26**Pay Range**Anticipated Hiring Range: $21.00 - $27.00 hourly Full Pay Range: $21.00 - $33.00 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.**Job Type**Unclassified**Department**Animal Care and Control**About the Position**Are you a passionate animal advocate with a desire to nurture and improve the lives of homeless animals? As one of the largest animal shelters in the nation, we need your support to make a difference!Maricopa County Animal Care & Control is seeking a motivated and diligent Animal Care Lead to provide daily care and support for our shelter animals. You will provide leadership and guidance to our team of Animal Care Associates while advocating for the animals in our care and promoting the health, safety, and welfare of the people and animals of Maricopa County. This position requires the employee to be in the office and or customer-facing for all hours worked.Don’t miss out on this opportunity to support our shelter and your community! Apply today! **About Us**Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes. **Proud to Offer*** Work with a greater purpose* Tuition reimbursement* Exceptional work-life balance* Opportunities for growth and development within Maricopa County* Low-cost, high-value healthcare for you and your qualifying dependents* Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families* Paid vacation, sick time, and parental leave* Extensive wellness program, including an incentive* Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1* Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ **We Require*** Two years of working or volunteer experience with domestic animals in an animal welfare organization, veterinary facility, humane society, or similar animal care facility* One year of in-person customer service work experience* High school diploma or GED* A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis **Other Requirements*** Candidates must be flexible and able to work all shifts, including starting as early as 6 am and finishing as late as 7 pm, working weekends and holidays. Shelter Associates are assigned on any shift, with any combination of days off, determined by the needs of the Department.* Must be willing and able to participate on the euthanasia team as needed **We Also Value*** One year of in-person customer service work experience* Experience with humane euthanasia and/or Humane Euthanasia Certification* Experience working in an animal shelter* Experience within a leadership role* Canine handling experience with all types of breeds and behaviors* Bilingual skills in English/Spanish **Job Contributions*** Oversees, direction, guidance, and coaching for Animal Care Associates in the performance of their duties and ensures daily tasks are completed efficiently and accurately* Trains and mentors staff on Department standards, procedures, and safety practices. Makes recommendations to ensure an efficient training experience, along with developmental needs for staff* Assists with the movement of animals and participates in stress and disease reduction efforts through purposeful and compassionate low-stress handling and placement of animals* Conducts daily shelter welfare rounds, creates and maintains necessary animal records, performs data entry, and records and addresses concerns following standard protocols* Perform animal care and related duties such as feeding, cleaning, exercising, and monitoring the behavior and health of animals in our care* Ensure all shelter animals are properly housed and cared for within the guidelines of the Five Domains of Animal Welfare, and that positive reinforcement training and Fear Free methods are utilized* Provides quality customer service and cultivates positive relations with clients, volunteers, and staff while actively promoting our mission, services, programs, and events* Assist with in-shelter adoption meet and greets and animal enrichment as needed* Involved in and may perform humane euthanasia of animals as needed, in accordance with departmental policies, procedures, and established protocols **Working Conditions*** Work is predominantly performed in an animal shelter with exposure to extreme and varying temperatures, excessive noise, dogs and cats with unknown temperaments or behaviors, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseases* While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces that are sometimes slippery, uneven, and rough* Work involves regular participation in animal care and control activities, including the humane euthanasia of animals, handling injured, ill, or aggressive animals, interacting with members of the public, and performing time-sensitive duties under varying stressful and high-pressure conditions.* Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly **Selection Procedure*** Consideration will only be given to candidates who submit online applications* Candidates will be contacted primarily through email and their Workday online application profile* Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [e-mail] to initiate the interactive process.