Animal Care and Experience Specialist

ARIZONA HUMANE SOCIETY; Phoenix (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

PSLF eligibility

Pet service discounts

Job summary

ARIZONA HUMANE SOCIETY is seeking a full-time Animal Care & Experience Specialist to join our shelter team. You will provide compassionate care, maintain clean habitats, and support volunteers while ensuring pets have daily mental and physical enrichment.

The role emphasizes low-stress handling and humane treatment in a fast-paced environment. Responsibilities include feeding, cleaning, and daily upkeep of animal areas, plus adherence to workflows and safety protocols.

Qualifications

• High school diploma or GED required or preferred.
• Customer service or animal care experience preferred.
• Proficiency with or ability to learn/use Chameleon software for shelter animals.
• Solid knowledge of animal care and shelter procedures.

Responsibilities

• Maintain clean, safe animal habitats and facilities daily.
• Feed, water, and monitor health and wellbeing of shelter animals.
• Engage in low-stress handling and enrichment for animals.
• Guide and collaborate with volunteers and new team members.

Skills

Animal care

Customer service

Volunteer guidance

Education

High school diploma or GED

Tools

Chameleon software

Job description

Animal Care and Experience Specialist

The Arizona Humane Society is looking for dedicated and motivated full time Animal Care & Experience Specialists to join our shelter team to provide industry leading complete care. If you are motivated by providing a clean and caring kennel environment for shelter pets, enjoy working on your feet, and staying active while executing excellent care.

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life:

As an Animal Care & Experience specialist, you will demonstrate innovation, compassion, and excellence by ensuring all animals receive: kindness, compassion, low stress handling, positive interactions, mental stimulation, and physical exercise daily. You will you will clean and sanitize facility and animal habitats according to outlined procedures and timelines, including emptying garbage, washing dishes, laundry, dog yards, and walkway sanitization daily. Feed, water, and maintain animal habitats in accordance with departmental and organizational standards at all times. You will also guide and work alongside volunteers and new team members.

Job Requirements:

• High school diploma OR GED.
• Customer service or animal experience (preferred).
• Proficiency with or ability to learn/use Chameleon software for use with animals in shelter.
• Have and maintain a comprehensive knowledge of all animal care and experience procedures.
• Handle all animals humanely per our low-stress and fear-free standards; correctly use safety equipment if necessary.
• Adhere to all established workflows to ensure the needs of the animals, the department, and the organization are met.
• Understand and adhere to all set cleaning, chemical, handling, and safety procedures.

Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. There may be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air conditioned and heated office environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Pre-employment background check is required.