Adoptions Specialist

ARIZONA HUMANE SOCIETY; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

Public Service Loan Forgiveness (PSLF)

Discounts on veterinary services and  

Pet perks

Job summary

The Arizona Humane Society is seeking a full-time Adoptions Specialist for our Papago Park Campus. This role involves creating online pet profiles, greeting adopters, and guiding them through kennels to match pets with lifestyles.

You will educate adopters on pet history and care needs, including medical and behavioral insights. You will work five 8-hour shifts, including weekends and evenings, with a focus on delivering a consistent, positive adoption experience and promoting supplies from our

Qualifications

• High school diploma or GED required.
• Six months to one year of prior work experience.
• Experience in customer service or animal welfare environment preferred.
• Strong interpersonal and customer service skills required.
• Above-average clerical skills with ability to complete paperwork accurately.
• Ability to learn and demonstrate safe, humane animal handling in all conditions.
• Ability to work in a fast-paced environment and maintain composure.
• Flexible schedule including weekends and evenings.

Responsibilities

• Create online pet profiles and generate interest in pets.
• Greet potential adopters and escort them through kennels to assist in matchmaking.
• Assist in the adoption process to provide a positive, consistent experience for adopters.
• Assess adopter needs and match them with pets based on lifestyle and pet history.
• Educate adopters about pet needs and recommend supplies in the retail store to start them off well.

Skills

Customer service

Interpersonal skills

Clerical skills

Animal handling

Fast-paced

Education

High school diploma or GED

Job description

Adoptions Specialist

The Arizona Humane Society is seeking a dedicated and motivated full-time Adoptions Specialist to join our team at our Papago Park Campus. This position works five 8-hour shifts, including weekend days, between the hours of 10:30 AM and 7:00 PM. If you are a motivated experience maker passionate about matching shelter pets to potential adopters, enjoy working on your feet and staying active while executing excellent care,

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life

At the Arizona Humane Society, our Adoption Specialists are experience makers! From creating online pet profiles to drum up interest in the pet to greeting our potential adopters and escorting them through our kennels to assisting in the matchmaking adoption process, they aim to provide a consistent, positive, and excellent experience every time! In this role, you will effectively assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences while educating them on their chosen pet(s) known history including all medical and behavioral insights we have acquired during their time in the shelter. Ensuring the adopter is educated about the pet's needs, including the recommendation of supplies in our retail store to start them out on the right foot is also an essential part of this role.

Job Requirements

• High school diploma / GED.
• Six months to one-year prior work experience.
• Experience in customer service or animal welfare environment preferred.
• Requires strong interpersonal and customer service skills.
• Requires above-average clerical skills with the ability to complete paperwork accurately.
• Must be able to learn and demonstrate how to handle animals safely and humanely in all conditions.
• Must be able to work in a fast-paced environment.
• Able to work a flexible work schedule, including weekends and evenings.

Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. There will be exposure to dust, heat, cold, and temperature changes; occasional wet floors, and animal noises, odors, and dander.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Employee Values:

All AHS employees are expected to uphold the values of Innovation, Compassion, and Excellence.

Additional Information:

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Ready to Join our team and make a difference every day?

Pre-employment background check is required.