Ancillary Technician: Field Inspector & Client Relations

AJF Inspections; Hartford (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits package

401K plan

Paid vacation

Ongoing training

Job summary

Sherwood Inspection Services in Connecticut is seeking an Ancillary Technician to support residential and commercial inspections across multiple locations. You will perform ancillary duties, including sewer scope and mold testing, and deliver a comprehensive digital report within company timelines.

The role emphasizes building strong client relationships, communicating service value, and maintaining a professional brand.

Qualifications

• High School diploma, GED, or equivalent.
• Valid Driver’s License.
• Ability to work with small tools to take apart and re-install plumbing materials.
• Ability to take classes and training to gain certifications if required.
• Proficient computer skills with the ability to learn company-utilized software programs.

Responsibilities

• Perform residential and commercial ancillary technician duties for several hours a day at various locations.
• Sewer Scope, Mold Testing.
• Produce a comprehensive digital report showing what was observed during the inspection within the timeline guidelines of the company.
• Create positive client experiences and build strong client relationships through accurate, thorough, and timely service delivery.
• Communicate the value of additional services to clients.
• Build trust with inspectors, clients, and real estate agents using a calm demeanor, consistency, honesty, thoroughness, and communication.
• Always represent our brand professionally through appropriate communication and attire.
• Communicate as a team player within the organization regarding opportunities to improve service, value, and product offerings.

Skills

Communication

Attention to detail

Time management

Empathy

Active listening

Calm under pressure

Teamwork

Data interpretation

Education

High School diploma or GED

Tools

Basic plumbing tools

Job description

Sherwood Inspection Services in Connecticut is seeking an Ancillary Technician to support residential and commercial inspections across multiple locations. You will perform ancillary duties, including sewer scope and mold testing, and deliver a comprehensive digital report within company timelines.

The role emphasizes building strong client relationships, communicating service value, and maintaining a professional brand.