Ancillary Claims Adjuster

Integro Professional Services, LLC; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation with bonus potential

Comprehensive healthcare options

401(k) savings and retirement plans

Paid time off (PTO)

Job summary

Integro Professional Services, LLC is seeking an Ancillary Claims Adjuster to evaluate and process automotive extended warranty claims. Ideal candidates will have at least 5 years of experience in automotive claims and a strong understanding of repair processes.

The role involves investigating claim validity, ensuring compliance, and delivering exceptional customer service. This position offers competitive compensation, comprehensive healthcare options, and opportunities for career advancement.

Qualifications

• 5+ years of recent experience in automotive claims administration or a similar role.
• Strong understanding of automotive systems, components, and repair processes.
• Familiarity with warranty regulations and best practices in the automotive industry.

Responsibilities

• Review and evaluate automotive extended warranty claims.
• Conduct investigations to validate claims.
• Collaborate with departments and repair facilities to resolve issues.

Skills

Automotive claims administration experience

Understanding of automotive systems and repair processes

Attention to detail

Analytical skills

Communication skills

Tools

Claims management systems/software

Job description

We are a fast-growing company looking to expand our team with individuals who have exceptional character, a passion for delivering results, and a commitment to career growth. If this sounds like you, we want to hear from you!

As an Ancillary Claims Adjuster, you’ll play a critical role in the claims administration process for automotive extended warranties, specifically with Ancillary products such as, Tires and Wheels, Key Replacement, and Paintless Dent removal claims. We’re looking for someone with at least 5+ years of automotive claims administration experience (or a related role) who is detail-oriented, customer-focused, and knowledgeable about automotive repair processes. You’ll evaluate warranty claims, investigate their validity, and ensure all claims are processed efficiently and fairly while delivering excellent service.

What We Offer

• Competitive compensation with bonus/incentive potential
• Weekly payroll with direct deposit
• Comprehensive healthcare options, including medical, vision, and dental insurance
• 401(k) savings and retirement plans
• Life insurance coverage
• Paid time off (PTO)
• Career growth and advancement opportunities within our dynamic and supportive team

What We’re Looking For

• 5+ years of recent experience in automotive claims administration or a similar role.
• Strong understanding of automotive systems, components, and repair processes.
• Familiarity with warranty regulations, guidelines, and best practices in the automotive industry.
• Exceptional attention to detail, analytical skills, and problem-solving abilities.
• Proficiency with claims management systems/software.
• Excellent communication, interpersonal, and decision-making skills.
• Ability to manage multiple claims while maintaining accuracy and efficiency.
• High level of professionalism and confidentiality.
• Self-starter with the ability to work independently and collaboratively.
• Must pass a background check and drug screening.

Position Responsibilities

• Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
• Verify claim information, including coverage, eligibility, and required documentation.
• Conduct detailed investigations and assessments to validate claims and ensure coverage compliance.
• Collaborate with internal departments and external repair facilities to resolve claim-related issues.
• Ensure compliance with company policies, warranty guidelines, and legal regulations.
• Process claims accurately and efficiently within established timelines.
• Communicate claim decisions, approvals, and denials to all stakeholders promptly and professionally.
• Provide exceptional customer service by addressing inquiries, concerns, and escalations regarding warranty claims.
• Maintain organized, accurate records and documentation for all claims.
• Identify trends and recommend improvements to enhance claims handling processes.

Why Join Us?

This is your opportunity to take the next step in your career with a company that values your expertise, offers competitive compensation, and provides opportunities for advancement. Join us today and become part of a team that is dedicated to excellence and innovation in the automotive extended warranty space!

Apply Today!

Are you ready to bring your claims administration expertise to a growing company that invests in its team? Apply now and take the first step in joining our dynamic team!

INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.