Ancillary Care Applications - Epic Willow Systems Analyst- Fulltime

Connecticut Children's; Hartford (CT); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player in pediatric healthcare is seeking a dedicated Epic Willow Systems Analyst to join their innovative team. This role involves supporting and enhancing pharmacy applications, ensuring efficient medication workflows, and collaborating closely with pharmacy leadership. The ideal candidate will possess strong analytical skills, a solid understanding of pharmacy systems, and the ability to communicate effectively with various stakeholders. With a commitment to transforming children's health, this organization offers a unique opportunity to make a meaningful impact in the lives of children and their families. If you are passionate about improving healthcare technology and enjoy working in a collaborative environment, this position is perfect for you.

Qualifications

• High School Diploma required; BA/BS in Computer Science preferred.
• 2-5 years of relevant experience in healthcare or pharmacy desired.

Responsibilities

• Support pharmacy applications and technical workflows, including Epic Willow.
• Build and maintain medication order sets for clinical pathways.

Skills

Analytical Skills

Communication Skills

Pharmacy Workflows

Project Management

Education

High School Diploma or GED

BA/BS Degree in Computer Science or related field

Tools

Epic Willow InPatient

Microsoft Office Suite

DoseEdge

OmniCenter

Job description

Ancillary Care Applications - Epic Willow Systems Analyst- Fulltime

Hartford, CT, United States (Remote)

About Us

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Job Description

The Willow team operates within the Information Solutions Clinical Applications group. They are responsible for the Epic build, maintenance, and support of our Pharmacy and inpatient medication ordering workflows. The Willow team partners very closely with our pharmacy leadership to ensure we are working on the highest priority requests. CT Children’s hospital is Magnet recognized by the American Nurses Credentialing Center.

Demonstrates proficiency in understanding pharmacy workflows, pharmacy computer systems, medication dispensing, applications and interfaces. Demonstrates proficiency in data gathering techniques and the ability to devise, design and communicate systems solutions to client issues and problems of medium complexity. Demonstrates an intermediate understanding of the CT Children’s business functions, specifically medication workflows and billing. Requires specialized knowledge in Epic’s Willow InPatient module. Understands medication dispensing and dosing terminology as well as the available technical options or limitations. Analyzes and develops clinical workflows for efficiency and identifies improvements. Communicates effectively with clients and colleagues. Demonstrates proficient degree of analytical skills. Supports multiple concurrent work efforts, educates and coaches other team members, and works with minimal supervision in support of team initiatives.

Responsibilities

• The responsibilities of a Willow Systems Analyst encompass identical responsibilities as an Associate Systems Analyst, but with a greater degree of complexity. A Systems Analyst also:
• Support for applicable pharmacy applications and technical workflows, including Epic Willow InPatient, DoseEdge, and OmniCenter.
• Build and maintenance of medication order sets for clinical pathways or other safety initiatives.
• Evaluate and implement new Epic Willow functionality when it becomes available for feasibility and applicability.
• Perform monthly medication load from FirstDataBank as part of a team rotation.
• Employs proficient analytical skills to define systems information requirements and objectives for system application and interface maintenance or application enhancement requests and communicates to clients and programmers.
• Prepares written documentation of the need for application changes or replacements, and coordinates staff and manages project plans for their implementation.
• Drafts project scope plans, project plans, and issue logs; monitors and reports status of project plans to Lead IS staff and/or manager.
• Prepares formal change implementation plans and monitors their implementation. Educate and coach other team members and work with minimal supervision in support of team members.
• Provides technical expertise in the supported application. Works with application stakeholders to improve the effective utilization of the application.
• May provide agreed levels of system administration and configuration.
• Reports project issues and staff performance issues to Principal / Supervisor.
• Participates in, develops, implements, documents and validates comprehensive test plans complying with current standards, designed to produce successful and failed outcomes.
• Functions as a liaison to the system users and stakeholders to translate business requirements into technical requirements, data flows and process flows.
• Participates in the system selection process, including needs assessment, RFP and vendor selection.
• May be required to travel to/from and work in the various CCMC locations, including patient care areas.
• May be required to travel for mandatory certifications.
• Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
• Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CT Children’s information.
• Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Qualifications

Education and/or Experience Required:

• Education Required: High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.

Education and/or Experience Preferred:

• Education Preferred: BA/BS Degree in Computer Science, Information Systems, Business, or other related Health Care field, or equivalent demonstrated work experience preferred.
• Experience Preferred: Two to five years relevant experience within a healthcare or pharmacy environment highly desired or equivalent demonstrated knowledge and capability preferred.
• One to three years Information Systems Analyst experience highly desired. Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio, Outlook, etc.). Knowledge of project development life cycle preferred.

License and/or Certification Required:

• Epic Willow InPatient certification preferred. Training will be provided as necessary.

Knowledge, Skills and Abilities:

Knowledge of:

• Medical and medication terminology.
• Web-based technologies, processes, and analytics.
• Employing software quality assurance and testing concepts, techniques, industry best practices, tools and standards.
• Best practices in pharmacy workflows, Time and Attendance, Human Resources, Payroll, and Labor Analytics is preferred.

Ability of:

• Employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards.

Connecticut Children’s is an Equal Opportunity/Affirmative Action Employer. Qualified applicants for employment will receive consideration without regard to their race, color, religion, national orientation, sexual orientation, gender identity, protected veteran status, or disability.

Job Info

• Job Identification 2761
• Job Category Professional
• Posting Date 03/25/2025, 05:37 PM
• Job Shift Day
• Locations 10 Columbus Blvd, Hartford, CT, 06106, US (Remote)