Ancillary Benefits Implementation Manager

Cabot Risk Strategies LLC; Woburn (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Cabot Risk Strategies LLC is seeking an Employee Benefits Account Manager in Woburn, MA. The role focuses on configuring, testing and deploying ancillary benefit programs, while serving as the primary contact among clients, brokers and carriers.

You will manage annual renewals, provide ongoing enrollment support, train HR teams and ensure data accuracy. Strong communication and Excel skills are required for success in this client-facing position.

Qualifications

• Three years’ experience in client-facing implementation, benefits administration, or working within an insurance/employee benefits brokerage.
• Strong understanding of ancillary benefit programs.
• Excellent organization and communication skills.
• Computer proficiency with Excel and agency management systems.

Responsibilities

• Service all accounts (quotes, new business, renewals) as assigned by management.
• Act as the primary technical project manager guiding benefits implementations.
• Train HR teams, explain plan setups, and resolve operational issues.
• Provide ongoing support for open enrollment, mid-year changes, and platform updates.
• Run test enrollments and audit data accuracy before launches.
• Troubleshoot workflows and data transfer issues.
• Develop and document benefits implementation processes and best practices.
• Prepare renewals, quotes, and proposals for Account Executives.

Skills

Excellent organizational skills

Strong communication skills

Understanding of HR/benefits rules

Excel proficiency

Agency management systems familiarity

Tools

Microsoft Excel

Agency management systems

Job description

Cabot Risk Strategies LLC is seeking an Employee Benefits Account Manager in Woburn, MA. The role focuses on configuring, testing and deploying ancillary benefit programs, while serving as the primary contact among clients, brokers and carriers.

You will manage annual renewals, provide ongoing enrollment support, train HR teams and ensure data accuracy. Strong communication and Excel skills are required for success in this client-facing position.