Anatomic Pathology Lab Support Technician II

MHM Support Services; Town of Springfield (WI); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Flexible PRN scheduling

Job summary

Mercy Hospital Springfield is seeking an Anatomic Pathology Lab Support Technician II (LST II) - PRN to support laboratory reports, data management, specimen processing, and scheduling. The role emphasizes accurate, timely lab support while upholding Mercy Service Standards and HIPAA confidentiality.

The LST II performs specimen collection, labeling, processing, and transfer using safe, professional methods, contributing to reliable lab workflows and quality patient care.

Qualifications

• High school diploma or equivalent.
• Six months phlebotomy or clinical lab experience OR completion of a clinical training program.
• Must complete facility competencies, including checklists and written exams.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.
• Strong organizational, communication, and customer service skills.
• Basic computer proficiency and data management skills.

Responsibilities

• Specimen collection and laboratory support.
• Label, process, and transfer specimens according to standards.
• Perform specimen referral and processing for testing.
• Support laboratory specialty areas as needed.
• Ensure confidential handling of patient information and results.
• Assist with post-analytical result processing and billing issues.

Skills

Phlebotomy

Customer service

Data management

Basic computer skills

HIPAA compliance

Communication

Education

High school diploma

Tools

Laboratory information systems

Electronic medical records

Job description

Find your calling at Mercy!

The Laboratory Support Technician (LST II) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST II will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST II is responsible for the skillful acquisition of all required types of specimens, As required, for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Anatomic Pathology Lab Support Technician II - PRN Mercy Hospital Springfield | Anatomic Pathology Laboratory

At Mercy, we believe in careers that match the unique gifts of unique individuals. We bring to life a healing ministry through compassionate care and exceptional service. Join our team and help us deliver outstanding laboratory services that support quality patient care every day.

Position Overview

The Anatomic Pathology Lab Support Technician II (LST II) - PRN is an integral member of the provider care team, serving in a support capacity for laboratory reports, data management, specimen processing, and scheduling functions. This role is responsible for the accurate, timely, and effective provision of laboratory support services while maintaining compliance with laboratory policies, regulatory requirements, and HIPAA confidentiality standards. The LST II demonstrates exceptional customer service aligned with Mercy's Service Standards and performs specimen collection, labeling, processing, and transfer using safe, accurate, professional methodologies. This position contributes to operational excellence by supporting laboratory workflows, ensuring quality outcomes, and fostering a collaborative environment focused on patient care.

Key Responsibilities

• Specimen Collection & Laboratory Support
• Skillfully acquire, label, process, and transfer laboratory specimens according to departmental and regulatory standards.
• Perform specimen referral and processing for laboratory testing using accepted methodologies.
• Support laboratory specialty areas through specimen and report processing as needed.
• Ensure accurate, timely, and confidential handling of all patient information and laboratory results.
• Assist with post-analytical result processing and reporting.
• Resolve laboratory billing issues as assigned.

Operational Excellence

• Organize and prioritize work to meet established turnaround times and productivity expectations.
• Maintain accurate electronic communication and data management practices.
• Create and utilize work aids and reference documents as needed.
• Monitor and communicate operational issues to appropriate stakeholders for resolution.
• Participate in inventory management and supply control activities.
• Assist in training and educating team members as requested.

Customer Service

• Deliver exceptional service to patients, providers, and coworkers in accordance with Mercy Service Standards.
• Communicate professionally and effectively in person, by phone, and through written correspondence.
• Foster positive relationships with all customer groups to support patient service excellence.

Quality & Compliance

• Demonstrate and document competency according to CMS guidelines and Mercy requirements.
• Review and report laboratory test information under the direction of laboratory leadership.
• Communicate critical information according to established policies and procedures.
• Identify and participate in process improvement initiatives.
• Adhere to all safety regulations, including bloodborne pathogen, exposure control, and chemical hygiene requirements.

Workplace Excellence

• Support departmental staffing plans and operational needs.
• Display teamwork, cooperation, and respect toward patients, providers, and coworkers.
• Demonstrate initiative by assisting laboratory and support departments as needed.
• Participate in continuing education and professional development activities.
• Complete all mandatory education requirements on time.

Minimum Qualifications

• Education
• High school diploma or equivalent required.
• Experience
• Six (6) months of phlebotomy or clinical laboratory experience required; OR Successful completion of a clinical training program.
• Additional Requirements
• Must successfully complete applicable facility competencies, including checklists, written examinations, management observations, and other competency assessments.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.
• Strong organizational, communication, and customer service skills.
• Basic computer proficiency and data management skills.

Preferred Qualifications

• Previous experience in anatomic pathology, laboratory services, specimen processing, or healthcare support environments.
• Experience working in a fast-paced hospital laboratory setting.
• Knowledge of laboratory information systems and electronic medical records.

Continuing Education Requirements

Complete a minimum of eight (8) continuing education units annually. Maintain required competencies and complete all mandatory coursework within established timeframes.

Why Mercy?

• Faith-based mission-driven culture
• Collaborative and supportive work environment
• Opportunities for professional growth and development
• Meaningful work that directly impacts patient outcomes
• Flexible PRN scheduling opportunities

Mercy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters.

At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.