Analytics Solutions Manager-Vice President

Testing Site - JPMC; Wilmington (DE); On-site; USD 140,000 - 170,000; Full time

Job summary

Testing Site - JPMC in Wilmington, DE, leads the Quick Reaction Force team to deliver rapid, impactful solutions and strategic recommendations to elevate the Chase Credit Card experience. You will collaborate with senior leaders and drive key decisions in a fast-paced environment.

This role emphasizes building partnerships with business unit stakeholders, driving innovation, and ensuring compliance through audits and control assessments while delivering results on tight deadlines.

Qualifications

• Strong ability to develop talent and build relationships with senior leaders (GM/CFO/IT/Marketing) across the organization.
• Mentor staff and support career growth.
• Proven track record implementing changes across teams and departments.
• Self-directed professional who inspires others to achieve goals.
• Strong communication and interpersonal skills for partnering with Marketing Strategy and stakeholders.
• Extensive experience writing complex SQL queries and automating manual processes.

Responsibilities

• Build and nurture partnerships with key business unit stakeholders to drive results.
• Foster innovation and simplify storytelling of complex initiatives while ensuring leadership and operational excellence across Marketing Execution.
• Represent the team in audits, compliance testing, and Control Self Assessments.
• Recommend, develop, and implement rapid solutions for Chase Credit Card initiatives.
• Ensure activities align with the firm's goals and strategic vision.
• Influence positive change with a proven track record of delivering business results and creative solutions.
• Support strategic opportunities to enhance efficiency and reduce costs.
• Oversee multiple initiatives simultaneously and deliver results within tight deadlines.

Skills

SQL querying

Stakeholder management

Leadership

Communication

Job description

Job Summary:

Join the Quick Reaction Force team, you’ll lead fast, impactful solutions and strategic recommendations to elevate the Chase Credit Card experience, collaborating with senior leaders and driving key decisions in a dynamic environment.

Job Responsibilities:

• Build and nurture strong partnerships with key business unit stakeholders, collaborating closely with their teams to drive results.
• Foster innovation, implement new processes, and champion simplifying storytelling of complex initiatives, ensuring consistent leadership and operational excellence across the Marketing Execution organization.
• Demonstrate commitment to process adherence and control practices, including representing the team in Audits, Compliance Testing, and Control Self Assessments.
• Recommend, develop, and implement rapid solutions for Chase Credit Card initiatives.
• Ensure all activities are aligned with the firm’s overarching goals and strategic vision.
• Influence positive change with a proven track record of delivering business results, and providing creative solutions to business challenges.
• Support the design and execution of strategic opportunities aimed at enhancing efficiency and reducing operational costs.
• Oversee multiple initiatives simultaneously, delivering results within tight deadlines in a fast-paced, dynamic environment.

Required qualifications, capabilities, and skills:

• Demonstrated ability to develop talent and foster strong client relationships across all organizational levels, including General Managers, CFOs, IT leadership, and Marketing Services leadership.
• Motivational team leader with a passion for mentoring staff and supporting their career growth and development.
• Proven experience in implementing changes both within teams and across departments.
• Self-directed professional who inspires others to achieve ambitious goals.
• Strong communication and interpersonal skills, with a history of building effective partnerships with Marketing Strategy and key stakeholder teams.
• Extensive experience in writing complex SQL queries and developing user tools to automate manual processes.

Preferred qualifications, capabilities, and skills:

• Highly preferred: Experience with Credit card, Rewards, and Pricing systems.
• Proven ability to translate complex product solutions into clear, compelling marketing messages.
• Strong analytical skills for identifying and evaluating new business opportunities.
• Demonstrated agility in adapting to evolving industry trends.
• Experience collaborating with cross-functional teams in dynamic, fast-paced environments.
• Established leadership in strategic solution development and creative innovation.