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Most enterprise analytics tell you what happened. Customer Journey Analytics should answer both questions: why it happened, and what to do next.
At Better Digital, CJA isn’t a reporting layer. It’s how our clients understand whether personalization is actually working. You’ll design and implement CJA solutions that connect directly to the personalization strategy driving them, so the measurement means something.
You’ll work across client engagements, translating business questions into data views, calculated metrics, and attribution models that hold up under scrutiny. You are accountable for whether the measurement actually tells the truth about what personalization is doing.
This role offers a base salary in the range of $145,000–$165,000 annually, based on experience.
This industry burns good people out. Large SIs hand you a ticket queue and a client who’s already been oversold. Small shops keep you busy but rarely make you better.
Better Digital is the third option. We are intentionally small, senior at every level, and built around work that actually matters. No layers. No handoffs. The same people who design the architecture are accountable for whether it performs.
You will work alongside people who have been doing this longer than most firms have existed. The expectation is simple: you own your work, your decisions, and the outcome. That is the standard here.
The problems are hard. The clients are real. And the reputation you build here will follow you for the rest of your career.
If you have been the smartest person in the room on a bad project and want to see what it looks like when the work is done right, let’s talk.
Direct applicants only. No agencies or third-party recruiters. U.S.-based candidates only. We are not able to sponsor employment at this time.