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- Eurofins recently celebrated 30 years of excellence in bioanalytical testing.
- The company has grown from 4 employees in a small lab in France to a global network.
- 800 state-of-the-art laboratories across 41 countries.
- Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times.
- Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services.
Company Description
Information about Eurofins as a whole:
- Over 50,000 employees worldwide
- Eurofins recently celebrated 30 years of excellence in bioanalytical testing.
- The company has grown from 4 employees in a small lab in France to a global network.
- 800 state-of-the-art laboratories across 41 countries.
- Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times.
- Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services.
Job Description
- Ensure timely and accurate reporting of analytical data, supporting superior testing services and client satisfaction.
- Act as a liaison between clients, client services, and technical staff to ensure seamless communication of test data, troubleshooting information, and service updates.
- Review, verify, and finalize analytical reports to ensure accuracy, clarity, and consistency with testing requests.
- Provide technical support for reporting-related inquiries and collaborate with internal departments to resolve discrepancies.
- Prepare, edit, and distribute reports, including new submissions, revisions (e.g., rechecks, prelims), and partial results.
- Manage eLIMS-based report generation and custom client deliverables (e.g. formatted government documents).
- Evaluate and validate test results using appropriate mathematical conversions and logic checks to ensure data integrity.
- Ensure proper documentation and tracking of communications and reporting activities through approved templates and logs.
- Support internal quality initiatives by adhering to established SOPs and maintaining compliance with ISO 17025 and company guidelines.
- Monitor and maintain reporting queue to ensure turnaround targets and priorities are met.
- Assist office staff with data entry and/or validation tasks related to sister lab results, as needed, to ensure accuracy and timely processing.
- Ensure proprietary methods and confidential data are protected per company policy and quality assurance standards.
- Maintain clean, organized, and safe working conditions, modeling behavior for team collaboration and workplace standards.
- Promote and represent Eurofins with integrity, professionalism, and a strong commitment to customer service.
- Stay informed of industry trends and internal updates as suggested by the Administrative Systems Manager.
- Other duties as assigned.
Qualifications
The ideal candidate is an experienced and detail-oriented technical professional with a strong understanding of analytical data reporting, laboratory operations, and customer service excellence.
- Strong analytical, organizational, and problem-solving skills
- Excellent written and verbal communication abilities
- Proactive, self-motivated, and able to work independently
- Skilled at time management and multitasking in a deadline-driven environment
- Collaborative and professional demeanor
Initial Education Background
- Bachelor’s degree required
- Minimum 1 year of relevant experience, preferably in a laboratory setting
- Customer service experience preferred
- Familiarity with ISO 17025 standards
Additional Information
Candidates currently living within a commutable distance of Des Moines, IA are encouraged to apply.
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
- Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is required to stand; walk; and use hands to find, handle, and feel objects, tools, or controls, and some repetitive motion. The employee is occasionally required to reach with hands and arms.
Specific vision abilities required by this job include close vision and distance vision.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.Seniority level
Seniority level
Entry level
Employment type
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Job function
Research, Analyst, and Information Technology
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