Analyst, Technical Sr.

Southwire Company; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

401k with Matching

Family and Individual Insurance Packages

Paid Time Off & Paid Holidays

Tuition Reimbursement Programs

Job summary

Southwire Company is seeking a technical support specialist to troubleshoot applications and coordinate with development teams. The ideal candidate will have a Bachelor's Degree and 8-11 years of relevant experience, including a strong background in PL/SQL programming and SQL database architecture.

Responsibilities include developing PL/SQL code, designing SQL databases, and optimizing performance. Benefits such as 401k matching and comprehensive insurance packages are offered.

Qualifications

• 8-11 years of experience in a relevant field.
• Strong experience in PL/SQL programming and SQL database architecture.
• Experience with electric distribution or electric transmission system data.

Responsibilities

• Develop and maintain PL/SQL code for applications.
• Design and implement SQL database architectures.
• Collaborate with teams to integrate data from various systems.

Skills

Analytical Skills

SQL (Programming Language)

Troubleshooting (Problem Solving)

Data Modeling

Communication Strategies

Business Analysis

Education

Bachelor's Degree

Master's Degree

Job description

Southwire Company, LLC is one of North America’s largest wire and cable producers, manufacturing a wide range of products and providing digital solutions, contractor services, and field testing.

Job Summary

Communicates technical support solutions to internal users by troubleshooting computer applications, hardware, and system issues. Coordinates with network services, software engineering, and application development teams to restore service and resolve technical problems efficiently. Documents troubleshooting activities in a tracking log, identifies opportunities to enhance support processes, and recommends solutions to improve system reliability and user experience.

Key Responsibilities

• Develop and maintain PL/SQL code for various applications using GIT version control.
• Design and implement SQL database architectures.
• Model and manage customer specific data for Electronic Distribution or Electric Transmission systems.
• Collaborate with cross-functional teams to integrate data from GIS, Outage Management Systems, AMI, Work Management, and Asset Management Systems.
• Analyze and optimize database performance.
• Understand, interpret and utilize data from utilities related to GIS, Outage Management Systems, AMI, Work Management, Asset Management and Inspection Data.
• Leadership and mentoring skills with junior team members.

Required Education & Experience

Bachelor's Degree

8-11 years of Experience

Field(s) of Expertise:

• PL/SQL Programming: Strong experience in PL/SQL programming.
• SQL Database Architecture: Strong experience in SQL Database Architecture.
• At least 5 years of experience with Electric Distribution or Electric Transmission system data.

Preferred Education & Experience

Master's Degree

12-14 Years of Experience

Field(s) of Expertise:

• GIS (Geographic Information Systems)
• Outage Management Systems
• AMI (Advanced Metering Infrastructure)
• Work Management Systems
• Asset Management Systems

Spans of Control

Does this role manage Southwire Team Members: No

Travel

Domestic Travel - Up to 25% of time

Physical Requirements

• Moving - 5% of time
• Standing - 5% of time
• Sitting - 90% of time

Working Conditions

Office

Equipment

Computer/Keyboard

Skills

• Analytical Skills
• Business Analysis
• Quality Control
• SQL (Programming Language)
• Troubleshooting (Problem Solving)
• Data Modeling
• Communication Strategies
• Action Oriented
• Balances Stakeholders
• Customer Focus
• Nimble Learning
• Plans and Aligns

Benefits We Offer

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• & More

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.