Analyst, Sales Operations, Irvine, CA-Transcatheter Heart Valve

Edwards Lifesciences; Sacramento (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Comprehensive benefits

Job summary

Edwards Lifesciences in California is seeking an Analyst, Sales Operations to support the national field sales team within the Transcatheter Heart Valve family. You will analyze contracts, rebates, pricing, sales data, and market trends to improve patient access and commercial execution.

This role requires strong analytical skills, cross-functional collaboration, and ability to translate data into actionable insights for management and field teams. A Bachelor's degree is required.

Qualifications

• Bachelor's degree in a related field.
• Minimum 3 years of analytical experience with data tools.
• Proficiency in MS Office and data visualization software.

Responsibilities

• Maintaining up-to-date sales results and key metrics in reporting systems.
• Monitoring data integrity on sales dashboards.
• Responding to inquiries and requests from field sales; providing basic user training.
• Develop meaningful presentations of data and analyses to management.
• Lead ad hoc cross-functional projects with Marketing, Sales, Finance, HR, IT.

Skills

Excel

Tableau

Power BI

SQL

Python

CRM experience

Education

Bachelor's degree in related field

Tools

Tableau

Salesforce

Power BI

Python

Job description

Full job description As part of the Transcatheter Heart Valve team, the Analyst, Sales Operations is a unique opportunity to support our national field sales team, as well as the broader THV organization. Working cross-functionally, you will leverage information relating to contracts, rebates, pricing, sales, and market trends (and much more) to partner with our sales organization in improving patient access to lifesaving technologies. We need your analytical and project management mindset, exceptional talents, and creativity to scale the insights and solutions we deliver to the broader business.

What you’ll be doing:

• Maintaining up-to-date and accurate sales results and other key metrics/case outcomes in all applicable reporting systems.
• Ensuring the monitoring of data integrity on sales dashboards.
• Responding to inquiries and requests from field sales team; providing basic user training.
• Develop meaningful presentations of data and analyses to communicate projections, results, recommendations, and insights to management.
• Lead ad hoc projects that have measurable impact on the business through cross-functional collaboration with functions such as Marketing, Sales, Finance, Human Resources, and Information Technology.
• Provide management decision support through ad hoc analyses and reporting.
• Act as a point person and provide training on systems and processes related to commercial execution.
• Identifying opportunities for innovations in sales tools, presenting recommendations, and developing specifications for approved tools.
• Generating standardized reports on sales information to track attainment of growth objectives, e.g., sales results, historical growth, market growth trends, budget variance, sales exceptions, and product use.
• Assessing sales achievement and other key metrics case outcomes by integrating and blending quantitative and qualitative data from a variety of sources to perform complex analyses.
• Interpreting analyses, drawing conclusions, and preparing and facilitating presentations on findings on trends (e.g., sales growth, market trends) to sales management and internal stakeholder team.
• Interviewing and surveying sales team to investigate and identify best practices and business trends to provide guidance on as part of business decisions.
• Contributing to the development of strategic and tactical input into the development of customer agreements/contracts (e.g., pricing, consignments, new technology introductions, increasing par levels), and interacting with customers to address customer contractual concerns.
• Other incidental duties as requested by Leadership.

What you’ll bring (Required):

• Bachelor's Degree in related field of study.
• Minimum of 3 years previous analytical experience including but not limited to spreadsheets, database management systems, and data analytics.

What else we look for (Preferred):

• Excellent written and verbal communication skills and interpersonal relationship skills, including consultative and relationship management skills.
• Technical writing skills- gather and document requirements for projects.
• Strict attention to detail.
• Ability to interact professionally with all organizational levels.
• Ability to manage competing priorities in a fast-paced environment.
• Work is performed independently on sections of projects and/or lines of work and reviewed for accuracy and soundness.
• Excellent problem-solving, organizational, analytical, and critical thinking skills.
• Proven expertise in MS Office Suite including Excel, as well as Tableau, Salesforce, or Power BI.
• Experience with Python, SQL and JAVAscript.
• Ability to quantify abstract conceptual data into concrete analysis.
• Knowledge and understanding of analytics and sales strategies.
• Good knowledge of business acumen and understanding of relational databases.

Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $70,000 to $100,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).