Analyst, Sales

Ghirardelli Chocolate Company; Michigan; Hybrid; USD 71,000 - 92,000; Full time

Job summary

Lindt & Sprüngli Group is seeking a data-driven Sales Analytics & Forecasting Specialist to support Meijer, HEB, and SpartanNash. You will build reports, dashboards, and analyses to drive forward-looking decisions and improve forecast accuracy.

You’ll collaborate with sales teams, finance, and operations to plan the year, set trade spend, and prepare clear presentations for internal leadership and customers.

Qualifications

• Bachelor’s degree or higher in Business Administration, Marketing, Finance, or Accounting.
• Confectionery/CPG experience is desirable.
• Grocery channel experience is a plus.

Responsibilities

• Develop and maintain sales reports, dashboards, and performance analyses to track shipments, consumption, distribution, and promotional results.
• Support annual business planning, sales forecasts, and growth projections.
• Identify risks and opportunities to improve forecast accuracy.
• Prepare customer-facing and internal presentations translating data into insights and recommendations.
• Manage item setup and input of customer contracts in collaboration with internal and external partners.

Skills

Sales analytics

Data reporting

Forecasting

XTEL system

Education

Bachelor's degree or higher in Business Administration, Marketing, Finance or Accounting

Tools

XTEL system

CRM systems

Job description

WHO WE ARE

At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary

This position will support multiple customers including, but not limited to: Meijer, HEB, and SpartanNash. Support sales teams with reporting and actionable data that will help to achieve:

• Develop and maintain sales reports, dashboards, and performance analyses to track shipments, consumption, distribution, promotional results, and progress against business objectives.
• Do this via customer and internal data systems.
• Support annual business planning, sales forecasts, and growth projections.
• Identify risks and opportunities to improve forecast accuracy.
• Analyze customer and category performance to identify growth opportunities and promotional effectiveness.
• Set up and maintain trade spending plans in XTEL system.
• Prepare customer facing and internal presentations that translate complex data into clear insights, recommendations, and actionable next steps.
• Identify opportunities to streamline reporting, improve data accuracy, and increase the efficiency and effectiveness of the sales planning process.
• Manage the item setup process from start to finish by collaborating with internal teams and with our distributor and retail partners.
• Manage and input all customer contracts.
• Research & validate deductions, post audits, and trade spend invoices.
• Validate seasonal item selections, POs, and PO timing.
• In addition to the duties listed, this role may encompass other related responsibilities as needed.

Preferred Experience

• Preferred experience within the CPG channel (confectionary experience desirable)
• Preferred direct experience with the grocery channel (Meijer experience desirable)
• Preferred bachelor’s degree or higher (specialization within Business Administration, Marketing, Finance, or Accounting desirable)

This position will work out of a home office Travel on average of 5% of time Spends 75% of time at desk working at computer or phone Spends 10% of time interacting with key customers for purpose of influencing business results Spends 10% of time observing conditions in retail outlets, attending off-site sales meetings and performing other miscellaneous activities Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing) Rare to Occasional ability to lift and carry up to 50 pounds

Salary range: $71,100 - $92,400

Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.