Analyst, Production Management

CVS Health; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a dedicated individual to support the Production team in achieving regional goals through data analysis and KPI tracking. The ideal candidate will possess strong analytical skills, a high school diploma, and experience in resource management. This full-time role offers a competitive salary and comprehensive benefits, contributing to better health outcomes for communities served.

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Flexible work schedules

Tuition assistance

Qualifications

• 0 to 2 years of prior relevant experience.
• Experience in data analysis and resource management.
• Familiarity with healthcare technology is preferred.

Responsibilities

• Research and track client commitments and expectations.
• Analyze data to identify trends and provide actionable insights.
• Monitor team performance KPIs.

Skills

Analytical skills

Problem solving

Communication

Education

High school diploma or equivalent

Bachelor's degree

Tools

PowerBI

MS Excel

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This position supports the Production team in meeting our regional or client goals. They are primarily responsible for the ongoing analysis, tracking of KPIs, and interpretation of data that is crucial to maintaining and exceeding our production goals, quality, and ensuring all KPIs are on track for achieving objectives through the most efficient use of resources. This individual will work closely with all Production team members across clients and regions. The position will use data to determine strengths and opportunities for improvement in operations. The position will develop and effectively communicate suggestions at client and regional levels so the Production Team can make informed decisions.

Primary Job Duties & Responsibilities
• Research, track, and monitor client or regional commitments, goals, and expectations
• Collect data from numerous sources, clean data, and analyze data to identify trends
• Use data and analysis to predict issues before they arise
• Provide team with actionable insights and analysis reports based on data to support decision-making efforts
• Monitor performance KPIs
• Respond promptly to inquiries

Education
High school diploma or equivalent
Bachelor's degree preferred

Experience
0 to 2 years of prior relevant experience
Experience in resource or capacity management

Essential Qualifications
• Ability to recognize, evaluate and solve complex problems
• Adept with technology and advanced skills in tools for analysis, particularly PowerBI and MS Excel MS
• Proven ability to evaluate and provide recommendations for solving complex problems, especially using data visualization
• Proven ability to execute against cross functional and operational initiatives or multiple projects simultaneously
• Experience in a large, complex and healthcare / healthcare technology organization
• Proven project management expertise
• Excellent verbal and written communication skills
• Fluently speak, read, and write English
• Understanding of key metrics and best practices for reporting / metric development
• Proven ability to prioritize with a team and advocate for priorities with other teams
• Reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests
• Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence
• Ability to express and implement concepts and ideas, both orally and in writing
• Demonstrates competency in technology applications related to business and clinical functions and in process improvement methodologies.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visithttps://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/24/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.