Analyst, Production M&A

ORIX USA; Dallas (TX); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare services provider is seeking a dedicated individual for a remote customer service role. This position involves managing calls, assisting clients, and ensuring satisfaction through effective communication. The ideal candidate will have a High School Diploma and strong communication skills, with opportunities for growth within the organization. Join a supportive team and make a positive impact on client experiences.

Qualifications

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs, including HIPAA Privacy and Security Courses.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues and pharmacy network problems.
• Assist with on-site client orientation and health fairs.

Skills

Communication

Listening

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Salary up to $(amount)
• Opportunity for career advancement and growth within the organization
• Work remotely anywhere within the continental U.S.
• Supportive and collaborative work environment
• Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):

1. Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
2. Acquire knowledge and proficiency in PBM and mail order resources to effectively assist members and clients
3. Resolve customer service issues and pharmacy network problems to ensure client satisfaction
4. Assist with on-site client orientation, health fairs, and business conferences
5. Perform office duties such as copying, collating, mailings, filing, and credit card processing

What is Required (Qualifications):

• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Completion of mandatory training programs, including HIPAA Privacy and Security Courses
• Exceptional phone, listening, and communication skills (both written and verbal)

How to Stand Out (Preferred Qualifications):

• 0-2 years of experience as an Rx Technician or Customer Service Representative in healthcare-related services

Additional Information:

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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