Analyst - Legal Operations

Elevate; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

A leading legal services provider is seeking an Analyst - Legal Operations for a temporary role to support the operations team. Responsibilities include document processing and assisting in technology implementation. The candidate should have 1+ years of relevant experience and excellent communication skills. This remote position offers a pay rate of $35/hour.

Qualifications

• 1+ years of relevant experience.
• Experience as a business analyst, legal operations analyst, or similar role.
• Strong track record in customer service engagements.

Responsibilities

• Carry out various legal operations tasks including document processing.
• Effectively communicate directly with associates and customers.
• Help implement new technology to support the legal department.

Skills

Excellent communication skills (written and verbal)

Detail oriented

Problem-solving skills

Ability to self-learn

Team player

Education

Degree or relevant work experience in a relevant industry

Tools

Microsoft Office Products

Legal Tracker

Job description

Overview

Elevate is recruiting an Analyst - Legal Operations to support our operations team with administrative processing needs for our customers. Through collaboration with the team in support of our customers, you will understand customer needs and preferences to anticipate and exceed their expectations.

This will be a temporary 3–6 month role but may extend.

Responsibilities

• Carry out various legal operations tasks, including document processing, legal billing, metrics development, and others as needed for the designated customer.
• Effectively communicate directly with our associates, customers and business partners.
• Assist in reporting and dashboarding as appropriate.
• Create impactful presentations as needed.
• Provide ad hoc support to ensure the operations department runs smoothly.
• Help implement new technology to support the entire legal department.
• Be part of a dynamic team who work together to help our customer succeed.

Experience

• 1+ years of relevant experience.
• Experience as a business analyst, legal operations analyst, or similar role within an organization.
• Excellent track record in previous customer support/customer service engagements.
• Proven ability to work in a customer-centric, deadline driven environment.

Skills for Success

• Articulate, self-motivated, and a team player.
• Excellent communication skills (written and verbal).
• Ability to self-learn and operate with limited oversight and direction.
• Problem-solve and escalate issues when appropriate.
• Detail oriented with a penchant for accuracy and organization.
• Engender a culture of professionalism, teamwork, and accountability.
• Passionate about delivering the highest levels of customer service.

Technical Skills

• Proficient with Microsoft Office products (e.g. Word, Excel, PowerPoint, SharePoint, Visio, Outlook).
• Experience with Legal Tracker highly preferred.
• Aptitude to quickly learn and efficiently use new software and technology.
• Ability to learn new Legal Tech such as Cael or QuickBase.

Qualifications

• Degree or relevant work experience in a relevant industry.

Compensation

• The pay rate for this temporary remote-based job category is $35/hour.

About Elevate

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

EEO and Inclusion

All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Seniority level

• Associate

Employment type

• Temporary

Job function

• Legal

Industries

• Legal Services